Café Attendants (Several A’ Level Customer Service Jobs) – FIG Consult Limited (Bakery)

By | March 20, 2020

Café Attendants (Several A’ Level Customer Service Jobs) – FIG Consult Limited (Bakery)

Job Title:         Café Attendants (Several A’ Level Customer Service Jobs)

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Organisation: FIG Consult Limited (Bakery)

Duty Station: Kampala, Uganda

Reports to: Team Leader

About US: 

FIG Consult Limited is recruiting for its client. The Bakery currently produces a range of high quality baked goods including cakes, bread, pastries, cookies and desserts.

Job Summary:  The Café Attendant will serve customers with excellence and delight, generating high customer loyalty, orders, referrals and sales.

Key Duties and Responsibilities:  

  • Preparing the full range of Italian coffees, English and African tea/coffee as well as refreshing beverages like Dawa and iced tea.
  • Preparing of smoothies and milkshakes
  • Serving hot and cold beverages, snacks and other refreshments
  • Processing customer orders – generation, dispatch, payment, confirmations
  • Maintain controls, balance the café books and produce daily, weekly and monthly reports as required;
  • Run a well organised café with high customer service and low level of losses; Accountability for stock and assets;

Qualifications, Skills and Experience:

  • The applicant should preferably hold a Barista certificate. An A’ Level certificate at least
  • At least three months of barista experience
  • Computer / IT skills
  • Ability to use MS Office, particularly Excel
  • Ability to use POS software to capture all data and generate reports.
  • Ability to research the internet effectively
  • Administrative skills
  • Well organised with good time management skills;
  • A great people-person, able to interact openly with others and create strong customer relationships.
  • Strong sales skills and ability to cross-sell and up-sell to customers.
  • Well organised multi-tasker able to think on one’s feet and adapt to new situations quickly and effectively.
  • An innovative, self-starting problem solver
  • Comfortable with written and spoken English

NB: Applicants that stay in Ntinda / Naguru have an added advantage

How to Apply:
All suitably qualified candidates are encouraged to send their applications to with the subject line indicated as “Café Attendant” and attach the following; a cover letter (include salary expectation and place of residence) and updated CV

Address to:

The Chief Executive Officer,
FIG Consult Limited,
P.O. Box 1247, Kampala – Uganda

Deadline: 17th March 2020

Note: Only shortlisted candidates will be contacted. In case you are not contacted within 1 week after application deadline, please consider your application unsuccessful.

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