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Fresher UN Operations Assistant – Airport Jobs – International Organization for Migration (IOM)

Fresher UN Operations Assistant – Airport Jobs – International Organization for Migration (IOM)

Job Title:        Operations Assistant – Airport

Organization: International Organization for Migration (IOM)

Duty Station: Kampala, Uganda

Reports to: Operations Officer

About US:

Established in 1951, International Organization for Migration (IOM) is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Job Summary: The Operations Assistant – Airport is mainly responsible for performing resettlement operations in compliance with IOM established procedures to ensure orderly and timely movements of refugees and migrants:

Key Duties and Responsibilities: 

  • Transmit IOM Travel documents from IOM office to the airport for the migrants departing, or transiting Entebbe.
  • Arrange for USRAP promissory notes and Canadian warrants to be signed prior to departure from Entebbe international airport.
  • Liaise with airlines regarding pre-check-in procedures for IOM groups.
  • Coordinate migrants’ transportations between IOM Transit Centre and Entebbe international airport.
  • Check airline tickets and verify travel documents and migrants’ identities prior to check-in.
  • Arrange check-in of the migrants departing Entebbe international airport assisting with bags, providing ID verification, leading departing migrants through customs and immigration.
  • Tag refugee baggage.
  • Ensure that relevant airport services are accessed for cases with special needs; including medical and unaccompanied minors.
  • Liaise with airlines, immigration, airport authorities on procedures for IOM passengers.
  • Arrange for meals and accommodation as necessary for all IOM passengers in case of delay with departure.
  • Inform Sr. Operations Assistants of any flight changes, cancellations.
  • Confirm departures to Operations Assistants, and provide bag count for transmitting the data to the receiving IOM mission.
  • Assist with arrival formalities to returning migrants at EBB airport and arrange for ground transportation.
  • Report on arriving migrants to Operations Assistants, and IOM sending missions.
  • Reports on the costs incurred by arriving migrants to Operations Assistants and sending IOM missions for proper settlement.
  • Perform any other duties assigned that may be assigned from time to time.
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Qualifications, Skills and Experience:

  • The International Organization for Migration (IOM) Operations Assistant – Airport job opportunity should hold a High School Degree/ Certificate with four years of relevant experience or Bachelor’s degree with two years of relevant experience in social sciences or related field
  • Diploma in IATA Standard or airline related field.
  • Four years of resettlement or movement experience.
  • Experience working with actors involved in movements: RSC, UNHCR, airport authorities etc.
  • Three years of resettlement or airline experience, such as experience working with actors involved in movements: RSC, UNHCR, airport authorities.
  • Strong practical computer skills, including MS Word, Excel. Proficiency in AMADEUS, and Mimosa. Knowledge of USRAP, Australian, Canadian, and European IOM resettlement procedures.
  • Required IOM functional competencies: effective communicator, successful negotiator, creative and analytical thinker, active learner, team player, and cross cultural facilitator.
  • Ability to read, understand and apply written instructions and guidelines; interpret instructions and resolve work related problems; detect input/output errors; perform basic arithmetical calculations.
  • Ability to work under stressful conditions such as heavy workloads and deadlines.
  • Keen attention to details.
  • Accuracy in handling and reporting data.
  • Willing to accept flexible work schedule
  • Thorough knowledge of English and Swahili, Kinyabwisha and  Kinyarwanda is an added advantage
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How to Apply:

All suitably qualified and interested candidates should send their updated resumes with three references electronically to hruganda@iom.int. The subject of your email should be the Reference Number and Position Title i.e. “SVN: 03/06/018 Operations Assistant- Airport.” Please ensure that send your attachments as ONE DOCUMENT in PDF. The title of your attachment should be your full name.

NB: Since the system is automated, if you do not follow the above mentioned instruction your application may be missed by the system.

Deadline: 24th June 2018 by 12:00pm

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