Programme Co-ordinator Jobs – Balloon Ventures (BV)

Programme Co-ordinator Jobs – Balloon Ventures (BV)

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Job Title:              Programme Co-ordinator

Organization: Balloon Ventures (BV)

Duty Station: Jinja / Tororo, Uganda

Reports to: Country Manager (Uganda)

About US:

Balloon Ventures (BV) is a rapidly growing UK based social enterprise founded in 2011. We run enterprise programmes in Africa and Asia that provide training and funding to entrepreneurs for the entire business journey. Balloon’s mission … is to create a world where potential is realised through building sustainable local businesses. We do this by utilising the skills of committed international and local volunteers to provide continued support and funding to help micro-entrepreneurs grow into SMEs.

Job Summary: The Programme Co-ordinator is responsible for the planning and implementation of BV’s entrepreneurship programmes, including responsibility for programme set-up, quality assurance, financial management and volunteer safety and security. This role reports directly to the Uganda Country Manager who oversees the successful delivery of all BV’s programmes in Uganda. The incumbent will plan for and deliver all pre and on-placement activities and logistics; working through BV’s project plans to deliver high quality and well-managed programmes. The jobholder will also create and take ownership ofthe programme budget;pro-actively seeking out value for money, diligently tracking and reporting spend, and considering financial implication of every decision. The incumbent will fully comply with BV’s safety management system; completing thorough risk assessments that include proportional and pragmatic mitigations, responding to and reporting security and medical incidents in line with BV guidelines, prioritising volunteer safety and security above all other functions. The incumbent will also drive attention to detail, precision and consistency in the delivery of all activities and tasks.

Key Duties and Responsibilities:  

Programme Delivery:

Identify, assess, select and induct all in-country volunteers, entrepreneurs and host homes.

  • Input programme data toBV’s online content management system.
  • The jobholder will ensure that accommodation, meals and training spaces are booked and ready when needed.
  • Deliver pre-placement training to new Team Leader and in-country volunteer cohorts.
  • The incumbent will arrange and deliver airport collection service for UK volunteers arriving on placement.
  • Support Team Leaders throughout the placement, ensuring that they are fully prepared to deliver their responsibilities, and that their learning and development is considered at every stage.
  • Ensure volunteers are placed in working groups, host home pairs and host home families that are productive, supportive and take account of strengths, weaknesses and needs.
  • Lead on volunteer management across the full range of programme activities,e.g. performance manage work with entrepreneurs and monitor behaviour in relation to BV Code of Conduct (initiating BV’s disciplinary procedures where appropriate).
  • Pro-actively solve issues that are hindering the effective execution of BV’s approach and impact.
  • Track use of BV’s insurance policy by volunteers and share information about claims with the UK office in a timely manner.
  • Continuously assess the performance of local partners and introduce measures to improve outputs where standards drop.
  • Work in liaison with Team Leaders and M&E Leads to ensure volunteers collect reliable data about entrepreneurs (in line with BV monitoring and reporting guidelines),and ensure that the data shared with the UK office.
  • Manage the planning and delivery of well-designed and high-impact events, e.g. on BV pitch days, or with volunteers at performance review workshops.
  • Comply with all applicable laws and regulations relating to anti-bribery and anti-corruption; report any request or demand for an improper financial or other benefit in connection with this role.

Financial Management:

  • Work closely with UK finance staff and Uganda Country Manager to create each programme budget.
  • Have a good knowledge of costs in the community and achieve good value for services and products we buy.
  • Deliver the programme within budget. At the end of each programme produce a comparison of actual costs against the budget with explanations of any differences.
  • Work closely with the UK finance staff to produce the weekly cash requirement for the programme and deliver cash spend returns each week which are accurate and auditable.
  • Check all bills carefully before authorising payments.
  • Produce receipts for all payments.

Safety, Security and Medical:

  • Complete all community level risk assessments in the communityand share with Uganda Country Manager; re-visiting and, where necessary, updating the information in advance of each new programme.
  • Identify risk mitigation strategies and take ownership for the implementation of these strategies.
  • Build partnerships and collaborate with stakeholders who have a strong understanding of safety, security and medical issues in the communitye.g. NGO networks, community leaders, and local police representatives.
  • Continually monitor, assess and act upon credible information relating to safety, security issues affecting BV operations in the community.
  • Manage responses for all safety, security and medical incidents that do not qualify as critical or crisis; complete incident report form and share with the Uganda Country Manager.
  • Sit on the Incident Management Team (IMT) in the community, supporting the IMT chair in delivering effective and robust responses to critical and crisis safety, security and medical incidents.
  • Adopt an honest and transparent approach to post-incident reviews to encourage organisational learning and ongoing improvements.
  • Manage confidential information about volunteers with extreme care and in line with BV’s Data Protection Policy.
  • Undertake annual security and medical training delivered by BV’s International Security Manager.
  • Assume out of hours’ responsibility for the Uganda emergency phone, in accordance with BV’s rota system (normally one week in every 4).

Quality Assurance:

  • Deliver all tasks and activities in line with BV’s quality assurance framework.
  • Complete quality assurance audits conducted by BV UK office and other external agencies.


  • Undertake other duties as required by the Uganda Country Manager.
  • Operate cooperatively and flexibly with colleagues in the organisation.
  • Work during some unsocial hours, including in the evening and at weekends.

Key Result Areas:

  • Rate of “volunteer satisfaction with in-country support” in programmes is higher than the average across BV.
  • Audits demonstrate that programmes are executed in line with BV’s quality assurance framework requirements.
  • Programmes are delivered within budget and financial reports are accurate and shared with the Uganda Country Manager before pre-agreed deadlines.
  • Safety, security and medical procedures are followed, incident responses are well-managed and incident reviews reflect good practice.

Qualifications, Skills and Experience: 

  • The applicant should have prior experience of working on NGO programmes with young people, ideally youth volunteers.
  • Previous experience in delivering training and facilitating workshops
  • Prior exposure and experience creating and managing budgets
  • Previous experience of conducting risk assessments and designing mitigation strategies
  • Computer literacy i.e. proficiency in Excel and Microsoft Office
  • Have a very high level of numeracy and written and spoken English
  • Have a strong work ethic and a careful attention to detail
  • Have a habit of meeting deadlines, working with minimal supervision
  • Highly persuasive, confident and able to negotiate good value for money deals for the organisation
  • Be calm and able to work under pressure
  • Be trustworthy and honest – BV has a zero tolerate policy on bribery or corruption
  • Ability to create a strong and wide network of contacts and community supporters
  • Be committed to the protection of vulnerable young people, with an understanding of appropriate adjustments and responses that prioritise their needs.
  • Previous experience running a business in Uganda and/or have received training in this enterprise or entrepreneurship is desired
  • Previous experience delivering responses to safety, security and medical incidents will be an added advantage
  • Previous experience working cross-culturally, with people from outside of East Africa

How to Apply:

All candidates are encouraged to Email a cover letter describing how you meet our criteria and a CV to: Please include “BV Programme Co-ordinator application” in the email subject line.

Deadline: 15th May 2017

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