Relationship Officer-Logbook Finance Product Job Career – Platinum Credit (U) Ltd

By | November 10, 2019

Relationship Officer-Logbook Finance Product Job Career – Platinum Credit (U) Ltd

Job Title:           Relationship Officer-Logbook Finance Product

Sponsored Links

Organization:  Platinum Credit (U) Ltd

Duty Station:    Head Office, Kampala- Uganda

About Us:

Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.

Sponsored Links

Key Duties and Responsibilities: 

  • Develop and oversee relationships with clients to ensure top level service is provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
  • Consistent and frequent communication with clients providing complete, concise account information and guidance.
  • Addressing customer concerns and complaints.
  • Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
  • Ensure assigned portfolio is performing as per company’s set targets.
  • Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
  • Ensure collections performance target of 90% and above for your portfolio.

Qualifications, Skills and Experience:

  • The ideal candidate must hold a Degree in Business Administration or any other relevant field.
  • 1-2 years proven experience in Debt Collections preferably in Financial Institutions.
  • Knowledgeable about Asset Finance.
  • Computer knowledge.
  • Customer Care Experience.
  • Must possess leadership and supervisory skills.
  • Excellent numerical and analytical skills.
  • Excellent interpersonal and communication skills.

How to Apply:

All suitably qualified and interested candidates should kindly send their applications, detailed CVs (in Ms Word format) and testimonials (in PDF format) to the address below;

The Human Resource Manager;

Platinum Credit (U) Ltd

Send your application by Email to:  info@platinumcredit.co.ug,

Deadline:   15th November 2019

Sponsored Links

Missed This Job? or Interested in more?. See List of Current Job Vacancies / Opportunities in Uganda

Uganda Jobs January , February, March, April, May, June, July, August, September, October, November, December