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Sales Admin Clerk Jobs – Kray Microfinance

Sales Admin Clerk Jobs – Kray Microfinance

Job Title:            Sales Admin Clerk

Organization: Kray Microfinance

Duty Station: Kireka, Kampala, Uganda

Reports to: Head of Sales and Marketing

About US:

Kray Micro-Finance was established in 2012. We are licensed and regulated by Uganda Micro-finance Regulatory Authority. We offer loans, investment and other financial services.

Job Summary: The Sales Admin Clerk will ensure a seamless process that is sales and customer centric focused while ensuring that all documentation, administrative sales requirements, legal requirements and commission requirements are met.

Key Duties and Responsibilities: 

  • Offer technical support to sales agents team leaders in the field
  • Provide administrative support to the Sales function/department
  • Render support with sales information and reporting
  • Responsibility for escalation processes on sales systems and process to Kray head-office for issue resolution
  • Deal / refer with customers or prospects who contact the sales department
  • Timeous sales processing completion of supporting documentation within agreed time frame
  • Implementation of the sales process as per the agreed steps and time frames
  • Co-ordination and planning of activation schedule and activation requirements
  • Ensure compliance to sales agent on-boarding process and relevant data capture
  • Prepare and present regular feedback to the management
  • Follow-up on any sales support actions when sales team are out of the office.
  • Assist with customer queries at sales touch point or as and when required
  • Providing data and reports to help the sales team
  • Keeping track of sales targets
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Qualifications, Skills and Experience:  

  • The applicant should hold a minimum of a diploma in a business related field or have at least two years’ experience in sales
  • Computer literacy skills
  • Excellent communication skills
  • Ability to work under pressure and ability to multi-task
  • Be competent in financial literacy and have excellent attention to detail
  • Ability to work within a team environment
  • Ability to plan and organise with a focus on process management and implementation
  • Have high levels of energy and sense of urgency to deliver support and assistance to sales department and functions

How to Apply:  

All suitably qualified and interested candidates should send their updated CV clearly indicating the role that you have applied for in the subject line to: careers@kraymicrofinance.com and krayholdingslimited@gmail.com

Deadline:  20th April 2019

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