Senior Human Resources Officer – Training & Development Canadian NGO Jobs

Senior Human Resources Officer – Training & Development Canadian NGO Jobs – Raising The Village (RTV)

Job Title:        Senior Human Resources Officer – Training & Development

Organisation: Raising The Village (RTV)

Duty Station: Kanungu, Uganda

Reports to: Managing Director

About US:

Raising The Village  International (RTV) is a Canadian non-profit organization focused on ending extreme poverty by eliminating immediate barriers of scarcity, nurturing income-generation activities and building local capacity, while moving communities toward economic self-sufficiency.

Job Summary:  The Senior Human Resources Officer – Training and Development is a strategic and operational role that is responsible for driving the implementation of Raising The Village’s Human Resources strategy and training strategy while overseeing the day-to-day Human Resources service delivery in all Ugandan based offices. In this leadership role, the Senior Human Resources Officer – Training and Development will provide proactive solutions to attract, engage and retain a high performing workforce. The Senior Human Resources Officer -Training & Development coordinates and oversees the implementation of services, policies, and programs, and assists and advises Raising The Village Management Team about Human Resources issues. This role leads and centralizes the training strategy, oversees consistency and organizational standards and measures the training impact. This role will work with many departments and employees at various levels to ensure that the training developed meets the needs of the operation and is aligned with the goals of the organization. The Senior Human Resources Officer – Training and Development reports to the Managing Director.

Key Duties and Responsibilities: 


  • Coordination of all aspects of recruitment include updating job descriptions, posting, receiving CVs and the interview process including development of a hiring plan;
  • Review resumes, shortlist candidates and facilitates the interview process, may be required to participate;
  • Maintain recruiting, testing and interviewing programs and counselling managers on candidate selection;
  • Conduct and analyze exit interviews and provide recommendations to senior management
  • Conduct onboarding and orientation for new employees with up to date and relevant resources made available and coordinates with IT, Payroll and other departments as needed

HR Administration/Policy and Procedures:

  • Act as a first point of contact for employee related issues
  • Ensure that employee issues are dealt with promptly, fairly and confidentially with major issues being brought forward to senior management’s attention
  • Ensure RTV’s policies and procedures, employee contracts and documentation, templates and forms are all up to date and relevant
  • Develop and update on an ongoing basis RTV’s HR Manual
  • Review organizational and space planning throughout RTV offices
  • Maintains the employee organizational chart
  • Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; design and conduct educational programs on benefit programs
  • Ensure legal compliance by monitoring and implementing applicable Ugandan human resource requirements
  • Maintain current and historical by designing a filing and retrieval system; keeping past and current records.

Performance Review Process:

  • Coordinate midterm and annual performance reviews
  • Review and provide recommendations on staff performances and highlight issues to senior management
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and provide construct feedback; hearing and assisting in resolving employee grievances; counseling employees and supervisors;
  • Ensures best practices in staff evaluations.

Training and Development:

  • Ensure strategic alignment of all training with organizational goals by collaborating with Senior Officers and Senior Management
  • Evaluate individual and departmental performance to ensure training is meeting organizational needs and improving performance
  • Identifying training needs by consulting with employees at various levels and using training needs assessments
  • Develop and deliver training solutions that meet organizational needs and possible future requirements
  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training
  • Facilitate in-house training sessions as identified and required
  • Evaluate and select appropriate learning methods for training
  • Analyze data and training reports and report on return on investment

HR Projects and Workplan:

  • Participate in developing department goals, objectives, and systems in alignment with organizational goals and conducts resource planning;
  • Maintain and execute yearly workplans with the aim of improving Human Resources function within the organization
  • Update the Human Resources Strategy based on RTV’s evolving needs
  • Develop employee training strategy and ensures programmatic training is scheduled and adhered to;
  • Submit weekly reports to the Managing Director, ensuring to highlight key activities achieves and HR related issues
  • Participate in administrative staff meetings and attend other meetings and seminars as required
  • Assist in establishing departmental measurements that support the accomplishment of RTV’s strategic goals
  • Complete other duties as assigned

Qualifications, Skills and Experience: 

  • The applicant for the Raising The Village (RTV) Senior Human Resources Officer – Training & Development job vacancy must hold a Post-secondary education within a related field or a combination of professional experience and education
  • At least three years of progressive leadership experience in Human Resources
  • At least three years of training and development experience
  • General knowledge of employment laws and human resources practices
  • Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred
  • Professional in Human Resources certification is highly desirable
  • Experience in the administration of benefits and compensation programs and other Human Resources programs
  • Previous experience as a training facilitator required
  • Demonstrated ability to deliver training products in a variety of mediums that add value to the organization
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, etc.
  • Strong training & facilitation/coaching skills
  • Must maintain strict confidentiality
  • Excellent oral and written English communication skills
  • Proficient in Microsoft Office systems and demonstrated skills in database management and record keeping
  • Advanced organizational and time management skills with the ability to handle multiple assignments
  • Must be detail oriented, highly organized and ability to problem solve
  • Must possess a strong customer service mentality and a desire to learn
  • Ability to travel approximately 25% of time to field offices and partner villages as required

How to Apply:

All qualified and interested candidates should send a letter of application and curriculum vitae including address, telephone contact and two references as one document to:

Please note:

  • Properly formatted PDF or Word documents are preferred.
  • Indicate the position you are applying for and the district you are interested to work in in the subject line,  for instance “Name – Senior Human Resources Officer – Training & Development – Kanungu District”

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