Several Fresher Money Transfer Officer Sub-Agents Job Opportunities – Finance Trust Bank (FTB)

Several Fresher Money Transfer Officer Sub-Agents Job Opportunities – Finance Trust Bank (FTB)

Job Title:   Money Transfer Officer Sub-Agents (Several Fresher Jobs)

Organisation: Finance Trust Bank (FTB)

Duty Station:  Kampala, Uganda

Reports to: Supervisor Value Added Services

 

About US:

Finance Trust Bank (FTB) was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today, Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 500,000 depositors and over 37,000 borrowers, through a network of 35 branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

 

Job Summary:  The Money Transfer Officer Sub-Agent will perform cash and non-cash transactions while providing best services to customers in conformity with established policies and procedures.

 

Key Duties and Responsibilities:

  • In charge of the identification of potential Money Transfer sub Agents, vetting of sub Agents, recruitment and operationalization of sub Agents.
  • Carry out business risk assessments and institute controls in place to mitigate the risks, monitor compliance and safe operations of the sub agents by carrying out periodic visits.
  • Carry out regular Sub Agent visits and Prepare performance reports as per agreed visit schedules in line with the annual work plan.
  • Attend to sub Agent, internal and external customer queries and complaints in line with the customer service standards of the Bank.
  • Work closely with the IT department to make sure sub agent transaction systems are up and running all the time.
  • Manage performance and productivity of sub agents as per set performance targets.
  • Carry out regular training of Money Transfer sub-Agents.
  • Coordinate marketing activities at Sub Agent locations and ensuring that sub Agent locations are properly branded.

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s Degree in business related course e.g. Economics, Social Sciences, Business Administration, IT
  • A minimum of two years’ experience in the banking industry.
  • Excellent marketing skills.
  • Familiarity with Money Transfer services
  • Excellent marketing and people management skills.
  • Familiarity with Money Transfer sub Agent practices, policies and procedures.
  • Familiarity with the Anti-Money Laundering act and other regulatory frameworks.
  • Computer skills
  • Excellent report writing skills
  • Analytical and having attention to detail

 

NB: Position carries an attractive salary and benefits package.

 

How to Apply:

All suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba Avenue, Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

 

Deadline: 4th September 2023

 

Please note that in line with the Bank procedures, no job offers are made online.

 

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