Retail Store Manager (Toys) Jobs in Nairobi
Job Purpose:
- Responsible for the overall success of the stores by setting targets, supervising store employees and ensuring they are attained.
Key Responsibilities & Duties
- Develop business strategies to raise the company customers’ pool, expand store traffic and optimize profitability.
- Set standards and objectives for different stores and departments.
- Analyze sales and revenue reports and make forecasts.
- Optimize and oversee operations to ensure efficiency.
- Prepare and control the store’s budget aiming for minimum expenditure and efficiency.
- Monitor stock levels and purchases and ensure they stay within budget.
- Ensure the store fulfils all legal health and safety guidelines.
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
- Ensure high levels of customers satisfaction through excellent service.
- Ensure compliance with company’s policies and operational guidelines.
- Maintain outstanding store condition and visual merchandising standards.
- Plan and oversee in-store promotional events or displays.
- Report on buying trends, customer needs, profits etc.
- Propose innovative ideas to increase market share.
- Report to senior management on progress and issues.
- Assist upper management in decisions for expansion or acquisition.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers (complaints, grievances etc).
- Keep abreast of market trends to determine the need for improvements in the store.
- Be a shining example of well behavior and high performance.
Key Requirements
- Proven experience as area manager, store manager, assistant manager or similar managerial role.
- Knowledge of retail management best practices.
- Sound understanding of optimization of store operations and standards for success.
- Strong commercial awareness with a strategic orientation.
- Excellent problem-solving abilities.
- Outstanding communication and interpersonal abilities.
- Excellent organizing and leadership skills.
- Analytical mind and familiarity with data analysis principles.
- Excellent knowledge of retail management software.
- Degree in business administration, retail management or similar field.
How to Apply
- For more information and job application details, see; Retail Store Manager (Toys) Jobs in Nairobi
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