The job holder is responsible for adherence of flight safety procedures during service delivery as guided by the Civil Aviation Regulations and AMREF Flying Doctors Operations Manual.
Principal Accountabilities
Flight planning and dispatch of AMREF Flying Doctors active flights in accordance with AMREF Flying Doctors standards and Civil Aviation Authority regulations.
Relay departure, arrival, delay, aircraft and airfield status and other pertinent information to the Chief Operating Officer (COO), Head of Operations (HOO), Operations Manager (OM), medical team and clients where applicable for both AFD flights and AFD sub-charter flights
Conduct departure and arrival briefings to crew as well as communicate relevant information to patients or those accompanying them.
Implement airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.
Maintain air-to-ground and point-to-point radio contact with aircraft commanders and record the same as per AFD standards
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Monitor the arrival, parking, refueling, loading, and departure of both AMREF and AMREF
sub-chartered flights
Procure, produce, and provide information on the safe operation of aircraft, such as flight planning publications, operations publications, charts and maps, and weather information.
Provide AFD aircrew with information and services needed for airfield management and
flight planning.
Coordinate with the applicable agencies to meet aircrew requirements for refueling, ground
services, crew transportation and accommodation.
In conjunction with the Senior Flight Operations Officer and medical team, respond to
telephone calls and respond to operational queries as required to the satisfaction of AFD
clients.
Ensure data entry of all relevant flight information into the company database system as
well as post flight filing of flight
operations documents, for monitoring purposes by the
Operations Manager and Chief Pilot as required by the regulator.
And other work-related duties as may be required.
Required Qualifications
Diploma in Flight Operations/Dispatch
Current KCAA Flight Operations (FOO) License
Preferred experience and essential knowledge
A minimum of 4 consecutive years of work experience in flight operations and dispatch
Knowledge in radio communication,
Knowledge of KCAA Regulations to enable one comply with aviation industry regulations
Knowledge of IATA policies to enable one comply with international aviation rules
KAA Policies to help understand the airport rules
Knowledge of ICAO policies to enable one comply with international navigation rules
ICT proficiency
Basic knowledge in First Aid is an added advantage
Skills and Competencies
Excellent communicator; with good command of English language both verbal and written
Ability to work with teams and within a team
Ability to interpret regulations in support of operations
Ability to creatively solve problems and provide solutions
Ability to plan effectively, multitask and deliver results with minimum supervision
