We are looking for a rockstar Restaurant Operations Specialist to join the Bolt Food team in Nairobi.
It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform
Your daily adventures will include:
Support all Bolt’s Food Delivery operations in the city
Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active restaurants every month and manage the accounts
Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and restaurants
Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
We are looking for:
Have 2 years experience in an analytical position
Have a data-driven analytical mindset (good Excel skills are a plus)
Amazing negotiation and communication skills
Be a hustler, not stopping after 20 obstacles a day
Be passionate about new technologies and food tech
You are a problem solver
Great people skills. You can easily network with people of all background
You will get extra credits for:
Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
Experience in product launches or running a business
Why you’ll love it here:
Your daily duties will have a meaningful impact on millions of people all over the world.
You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
We don’t care where you work from, as long as you get the job done!
As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
Switching off is important! We have fridges full of refreshments, sports compensation, table tennis, Playstation and loads more…
