Britam Branch Manager – Kakamega Jobs in Kenya
Britam Branch Manager – Kakamega Jobs in Kenya
Job purpose
- Responsible for sales of all lines of business products within the branch catchment.
- The role holder will be the responsible for branch activities.
Key Responsibilities
- Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
- Overall responsible for branch profitability;
- Meet the various revenue targets for all product lines as agreed with the businesses;
- Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
- Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
- Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
- Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
- Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
- Responsible for ensure proper credit control management in the branch; and
- General management and administration of the branch office.
Key Performance Measures
Strategic Perspective
- Total Revenue (per client)
- # Products (per client)
- Branch Profitability
- Customer Satisfaction
Index
- Key Talent Retention
- Persistency levels
Initiatives Perspectives
- Success of Single Distribution within the region & branch
Operational Persectives
- % of employees achieving targets
- % FA training plans executed
- % processes re-engineered to serve the customers
- % audit recommendations implemented
- % FAs trained on all product lines
- Revenue per FA
- % Retention of high performing FAs
Working Relationships
External Relationships
- Britam customers
- Insurance sector players
Knowledge, Experience and Qualifications Required
- Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
- 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
- Professional qualification in Insurance (ACII, FLMI or AIIK).
How to Apply
For more information and job application details, see; Britam Branch Manager – Kakamega Jobs in Kenya
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