Our client is one of the leading Microfinance Banks in Kenya. They seek to recruit an Operations Manager to drive the banks processes in a centralized manner with a high degree of efficiency and control and ability to support the business growth and overall efficiency.
Minimum Qualification: Bachelor
Experience Level: Management level
Experience Length: 6 years
Job Description/Requirements
Title: Operations Manager – Microfinance Bank,
Industry: Banking
Location: Nairobi
Gross Salary: Competitive
Responsibilities:
Develop and implement the operations strategy for the bank
Centralize operations processes
Delivery of all operations services to meet the needs of the bank
Provide leadership in performance management, employee development, talent management and building a work environment that drives high performance and employee satisfaction
Continuously review processes to eliminate nonvalue activities and ensure that the processes are designed to deliver excellent customer service whilst mitigating risk
Maintain a high level of efficiency in all the business processes
Entrench measurable and meaningful customer service standards and practices
Entrench a risk aware culture and develop risk self-assessment capability to identify, evaluate, mitigate, and monitor.
Ensure all audit issues are addressed
Develop control measures to mitigate risks in operations
Develop and manage the operating budget for the department
To perform any other duty as assigned in line with the organization goals and objectives.
Qualifications & Experience
University degree in Operations Management, Accounting, BCom or any other Business-related field
Professional banking qualifications and its equivalents will be an added advantage
6-8 years in banking 4 of which should be in Operations management
Good sense of responsibility
Proven leadership skills
Strong presentation and communication skills.
Proven ability to generate new business
Possess strong analytical and interpersonal skills
Can make prompt decisions and be independent in problem solving and risk management
Leverage in technology
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV only quoting the job title on the subject (Operations Manager – Microfinance Bank) to vacancies@corporatestaffing.co.ke before 5th April 2021.
