The position is responsible for ensuring quality standards in the proper recruitment and use of contract Child-minders by RSC Africa.
Supervision
This position reports directly reports to the Interpreter Supervisor.
Essential Duties
Updates and maintains the RSC Africa Child-minder profiles on the RSC Africa Contractor Database in strict adherence to DOS/BPRM, USCIS, RPC, CWS and RSC Africa policies, guidelines and procedures.
Assists with development of resources for use by Child-minders and RSC staff to further improve the efficient and effective use of contract Child-minders.
Assists in conducting training, testing, observations, monitoring (Cultural Orientation classes), and assists with the supervision of the Child-minders, both in the field and in Nairobi on a regular basis.
Assists in developing and implements training to RSC Africa staff on the effective use of contract Child-minders.
Participates in Cultural Orientation Circuit Ride (CR) briefing and debriefing to provide expertise on Child-minders.
Provides in-house training to RSC staff on how to effectively working with Child-minders. Submits monthly reports on the status of activities.
With guidance from the Interpreter Supervisor, provide training to Contract Child-minders in sub-Sahara Africa.
Assist the Interpreter Supervisor, plan, execute and support Child-minder Training and Monitoring circuit rides.
Serves as the Program Integrity champion and focal point for all Child-minder related requests and/or issues by providing support to Program Integrity Specialist on Contract Child-minder investigation and requested support as assigned by the Interpreter Supervisor.
Assist the Interpreter Supervisor monitor, respond and manage the Interpreter mailbox. This includes ensuring professional communication with USRAP partners on Contract Child-minders related matters in a timely manner.
Supports the Interpreter Supervisor in the development of effective reports to ensure program adherence and compliance.
Assists in coordinating with Data Integrity to develop reports related to Child-minder data management.
Assists in preparing and sending out contractor tips for childminders.
Research and provide expertise analysis of the different country legislation, policies and procedures on early childhood care.
Maintains a current knowledge of the United States Refugee Admissions Program.
Travels periodically to field locations throughout sub-Saharan Africa to monitor child-minder services offered in Cultural Orientation circuit rides.
Assist in the development of early childhood curriculum and activities.
Performs other duties that may be assigned to enhance the efficiency and efficacy of the operation.
Qualifications
Education:
Bachelor’s Degree or four (4) years
of related experience in lieu of a Bachelor’s Degree is required.
Diploma in Early Childhood Education is required.
Experience:
Five (5) years of paid work experience.
One (1) year working as a child caregiver or overseeing childminders is required.
Training and curriculum development work experience is preferred.
Knowledge/Skills:
Demonstrated ability to deliver training.
Demonstrated computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
Strong verbal and written English language skills.
Strong organizational and time management skills.
Records maintenance skills.
Knowledge in child development and early education theories and practices.
Strong research skills.
Abilities:
The Child-minder Support Assistant must have the ability to:
Ability to develop and present healthy early childhood activities that encourage growth;
Maintain the integrity of official records;
Travel throughout sub Saharan Africa as required;
Analyse and solve complex problems and make sound decisions;
Communicate effectively both verbally and in writing;
Follow instructions from the supervisor with a positive and receptive attitude;
Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
Maintain a high performance standard with attention to detail;
Carry out all of the duties of the position efficiently and effectively with minimal supervision;
Pass the job knowledge assessments with score of 80% or higher; pass a job knowledge assessment in order to be confirmed at the end of probation;
Work independently and contribute to overall operations of RSC Africa;
Manage a large and diverse workload under pressure with competing priorities;
Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Effectively manage RSC Africa’s resources;
Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
