Our client, one of the leading online money lender is looking for a Debt collector who will be responsible for recovering the money owed in as little time as possible.
You will be responsible for contacting debtors and negotiating payments.
Responsibilities
Keep track of assigned accounts
Plan course of action to recover owed money
Locate and contact debtors to inquire of their outstanding payments
Negotiate payoff deadlines and payment plans
Handle customers’ questions or complaints
Identify gaps in the system and recommend solutions
Build trust with debtors when possible to avoid future issues
Update account status and database regularly
Comply with requirements when legal action is unavoidable
Requirements:
Ability to work with targets and tight deadlines
Excellent communication and people skill
Good negotiation and persuasion skills
Good knowledge of MS Office and databases
Ability to be polite and compassionate without lacking confidence
Education and special requirements:
Bachelors Graduate
Basic Computer literacy
How to Apply:
Interested candidates should email their updated CV clearly indicating Debt collector 16K on the email subject to recruitment@eaglehr.co.ke
