INTERSOS is an Italian humanitarian organization in the front-line that works all over the world, bringing assistance to people in danger victims of natural disasters and armed conflicts.
INTERSOS, with its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
Its work primarily aims at giving an immediate response in humanitarian crises by bringing emergency relief to the victims of armed conflict, drought, famine, and other natural disasters. Furthermore, its core mission focus on providing primary emergency relief and simultaneously begin to work to promote a return to normal living conditions, the resumption of dialogue and the strengthening of peace, reconstruction and growth.
General purpose of the position
The Area HR Coordinator assumes the overall responsibility of HR management in the region (composed of South Sudan, Central Africa Republic, Kenya, Democratic Republic of Congo, Yemen and Libya), promoting a work environment that is respectful of humanitarian principles, inclusivity, accountability, and local culture. He/she is responsible for the strategic development of the Human Resources in the region.
He/she provides strategic analysis and directions to INTERSOS regional management in order to ensure that in each mission of the area are guaranteed standard structure and policies in line with INTERSOS country strategy.
Main responsibilities and tasks
Main responsibilities:
Ensure compliance and adherence to HR INTERSOS policies and procedures, through guidance and support to HR referents and Line Managers at country level
Ensure a punctual, professional and sensitive management of expatriates from deployment to final debriefing
Under the supervision of HR Director implement the HR strategy, system and tools in the region in full synergy with other Area HR Coordinators
Develop and implement regional HR procedures, SOPs, guidelines and tools
Ensure that communication at regional level is regular in order to facilitate a participative inter-departmental decision-making process
Provide overall technical supervision and capacity building to HR Coordinators or HR Managers in the region on HR policies, strategies and management
Guarantee that duty of Care of National Staff in the region is compliant with Labor Law and INGO practices and INTERSOS strategies
Provide HR support and staff
care in stressful situations or incidents
Provide regularly analysis of data and statistics
Specific Tasks:
These responsibilities shall be adapted to the peculiarities of the job location, context, phase of operations and sector of intervention
Advise members of the regional management and Country management team on workforce planning and organisational development, including scaling of the organisational structures at regional and country level.
Ensure HR synergies across Regions e.g. recruitments, job rotations, gap fillings, temporary mobility, secondments and HR procedures in collaboration with Regional Management, Personnel Development Coordinator and Recruitment Unit
Supervise technically HR departments at Country level with the objective to promote gender balance, development, nationalization, and expatriation of talented National Staff
Empower Line Managers on people-management and conflict-management
Share best practices on operative HR matters with within HR department, through regular meetings
Contribute to development of HR strategy at global level and take part in new HR initiatives or thematic issues, as established by HR Director
Liaise with Personnel Development Coordinator to ensure the involvement of eligible expatriates and National Staff in the development program
Required profile and experience
Education
At least Bachelor’s Degree in Political Science/International Relations, Economics, Psychology or similar subjects.
Master in HR Management is considered an asset.
Professional Experience
Minimum 4 years of relevant experience within the humanitarian field (at least 2 in HR positions in the field)
Previous work experience in complex and volatile contexts
Previous experience in the region is an asset
Professional Requirements
Professional knowledge in HR
Experience with start-up of HR department. Previous experience of closing a mission is an asset
Languages
Fluent knowledge of English and French, both written and verbal (knowledge of Italian is an asset)
Personal Requirements
Leadership, people management and development, teamwork and cooperation
