Teaching at the Right Level (TaRL) Africa seeks an Operations Coordinator to lead and support in country programs. The role will work closely with both public and private partners in ensuring that there is effective management of teaching at the right level facilitators or volunteers. This involves hiring and shortlisting volunteers, supporting daily operations and administration of in country programs. Furthermore, the position holder will also ensure that program logistics are done effectively, efficiently, and compliant with local laws and regulations.
Job Responsibilities:
Recruitment and Selection of TaRL Facilitators/volunteers:
Support the implementation of the recruitment strategy and drive key milestones
Support the marketing strategy – recommending broadcasting, print and social media recruitment advertisement
Establish eligibility, criteria and scoring system for volunteer selection
Engage facilitators on social media throughout the application process in a timely manner
Lead the dissemination of the Country Preference and Transferable Skills Survey and confirm receipt of relevant materials required
Manage submissions on the integrated volunteer portal
Logistics management – printing, sorting and preparing and packing all materials required for the volunteer recruitment process.
Manage all field logistics
Motivate applicants through the multi stage application process
Manage Program Logistics
Provide administrative support on logistical arrangements for program activities and implementation including recruitment of volunteers, selection and deployment
Logistics management – printing, sorting and preparing and packing all materials required for the volunteer, recruitment, training, service period and closure
Keep adequate records of all program inventory allocated to different team members
Keep adequate records and filing of volunteer information
Program Implementation and Facilitator/Volunteer Management
Work with data associate to ensure monthly volunteer lists are generated and shared with the program secretariat for processing and payment
Set up and manage an echo mobile platform for volunteer reporting
Make follow up on all issues from the field including but not limited to volunteer presence, data submission and verification.
Work closely with volunteer county team leaders to ensure county teams remain motivated and committed to the TaRL course.
Keep track of all issues and regularly share feedback with the
program manager on all issues arising from the field.
Work closely with county officials to ensure that all issues affecting volunteers and requiring urgent action are reported and attended to in a timely manner.
Support planning, organizing and executing county activation, head teachers and teacher orientations.
Program Improvement and Documentation
Support development of program content including drafting and piloting volunteer materials.
Support program design and improvement.
Design and implement the TaRL Africa Volunteer Code of Conduct Policy
Support the program manager in preparing technical and programme reports for the programme.
Support the implementation of learning labs and innovative technology for TaRL improvement.
Support Other Teams as Necessary and as Assigned by the Line Manager
Required Minimum Qualifications
Bachelor’s degree in Business Administration, Social Science or any relevant
3-5 years work experience working in a similar role preferably in the education sector.
Experience in use of basic recruitment software
Required minimum Skills and Competencies:
Strong interpersonal skills with an ability to collaborate and work with others, to create trusted client relationships, and comfort moving between senior stakeholders and more tactical operations.
Excellent organisational skills to manage multiple projects and competing priorities.
Excellent writing and verbal communication skills; can effectively communicate and be comfortable both in the academic world and in a dynamic fast-growing organisation.
Ability to think critically and analytically, and identify and troubleshoot potential issues before they arise.
Positive team player with a roll up your sleeves, customer-first attitude.
