5 Fresher Collections Officer Job Opportunities – Platinum Credit (U) Ltd

5 Fresher Collections Officer Job Opportunities – Platinum Credit (U) Ltd

Job Title:    Collections Officer (5 Fresher Jobs) 

Organisation: Platinum Credit (U) Ltd

Duty Station:  Kampala, Uganda

About US: Platinum Credit (U) Ltd is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Eastern Africa. We have a wide spread branch network in Uganda, Kenya and Tanzania. Platinum Credit (U) Ltd has introduced a new product available to formally employed persons working in the Private Sector. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.

Job Summary:   The Collections Officer will be responsible for the direct collection of delinquent loans

Key Duties and Responsibilities:  

• Achieving set recovery targets.
• Negotiate viable repayment plans and ensure consistency of payment by a client
• Field Visits and serving demand letters at customer’s workplace/home to persuade/cause them to pay.
• Updating client’s Accounts with feedback collected and uploading necessary documents in the system.
• Skip Tracing.
• To ensure non-performing loans are returned to the collections at source payment method.
• Making outbound collection calls to Customers to ensure payment of outstanding arrears.
• Making field visits to track debtors to ensure payment of outstanding arrears.
• To resolve customer queries related to arrears.
• Liaising with branch staff to ensure non-performing loans in their respective branches are returned to performing.
• To negotiate with Customers on the terms of clearing their outstanding arrears.
• To attain the assigned portfolio performance rates as communicated by management from time to time.
• Identify issues attributing to account delinquency and discuss/raise them with management.
• To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.
• To diligently handle any collections task as assigned to you from time to time.
• Submission of payment requisitions and new deduction schedules to the votes assigned to you by agreed deadline as communicated by the Collections Manager.

Qualifications, Skills and Experience:

• The ideal candidate for the Platinum Credit Collections Officer job must hold a Bachelor’s Degree in a relevant field.
• Experience of one (1) year and above in a similar role
• Knowledge about the collections process
• Computer Knowledge.
• Customer Care Skills
• Communication skills
• Excellent Numerical and Analytical Skills

How to Apply: All candidates should send their applications, detailed CVs and testimonials to the address below;   The Human Resource Manager; Platinum Credit (U) Ltd Send your application by   Email to: careers@platinumcredit.co.ug   Deadline: 6th May 2021

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