Community Engagement Team Lead US Non-profit Careers – IntraHealth International
Job Title: Community Engagement Team Lead
Organisation: IntraHealth International
Duty Station: Mbale, Uganda
Reports to: Deputy Chief of Party (DCOP)
About US:
IntraHealth International is a non-profit organization that was founded in North Carolina, United States and has been working in over 30 years in over 100 countries. IntraHealth has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. In collaboration with governments, nongovernmental organizations, and private- sector organizations around the world, IntraHealth champions the needs and contributions of health workers—from doctors and nurses to community health workers to health facility managers—and works to ensure they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.
Job Summary: The Community Engagement Team Lead will work principally to develop a community engagement strategy, create a community engagement unit and oversee the implementation of the same. The Community Engagement Team Lead will work to functionalize community health strategy in the RHITES-E catchment; support all Social Behavior Change Communication (SBCC) initiatives; and the Gender Youth and Social Inclusion docket. The Community Engagement Team Lead will support the creation of a linkage platform with accompanying tools (including digital) to facilitate linkages between community and health facility structures. The Community Engagement Team Lead will support all community quality improvement interventions and develop an operating framework for community health to support the implementation of integrated services of the following services: HIV/AIDS, Maternal Neonatal and Child Health (MNCH), Family Planning; Nutrition; Malaria; Social Behavior Change Communication (SBCC), Gender, Youth and Social Inclusion. She/he will in collaboration with the Monitoring Evaluation and Learning Director develop a community health monitoring, evaluation and learning plan and oversee the implementation of the same.
Key Duties and Responsibilities:
- Develop a community engagement strategy for the 25 districts and health facilities in the RHITES-E catchment;
- Lead a team of community engagement specialists to ensure high performance and achievement of all deliverables;
- Work collaboratively with the MOH and the district structures develop an operating framework and community quality improvement strategy to support the implementation of integrated services;
- Support district level stakeholders to strengthen community health information systems and reporting and community use of data for health system improvements;
- Support the capacity building and ongoing technical assistance to sub grants that include civil society, faith-based and community-based organizations;
- Support RHITES-E, districts, health facilities and communities to generate evidence and foster a culture of data use to improve programming and advocate for support.
- Strengthen community systems to facilitate linkage and referral and ensure that targets are reached;
- Maintain close collaboration with other implementing partners, CBOs, and private health sector stakeholders to leverage opportunities for collaboration, avoid duplication and ensure programmatic alignment;
- Lead report writing for all community engagement interventions on a monthly, quarterly, annual basis.
- Represent the Activity at coordination meetings with development partners and stakeholders, as appropriate;
- Assist with other tasks as assigned by the DCOP/COP.
Qualifications, Skills and Experience:
- The ideal applicants for the Intrahealth International Community Engagement Team Lead career placement should hold a Master’s Degree required; Advanced degree preferred in, Public Health, Community Health or Health systems.
- A minimum of ten years of experience including 5 years in a supervisory role.
- A minimum of 5 years of work experience for GOU or international donor-funded projects.
- Familiarity with the GOU’s health systems and community health system strategies.
- Advocacy experience and skills to articulate the need for community health systems strengthening.
- Proven ability to assess and manage complex activities simultaneously in a time-sensitive environment meeting competing deadlines.
- Ability to work as an effective team member in a complex and fast paced environment.
- Proven interpersonal skills and ability to interact professionally with diverse people, clients and consultants.
- Strong verbal and written English language skills with experience in report writing and presentations to large and diverse stakeholders.
- Computer literacy in Word, Excel, Power Point. Experience with social media as a tool for advocacy and community building is desirable.
Competencies
- Accountability – Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success. Exercises ethical practices, respectful words and behaviors, and equitable treatment of others in all activities.
- Innovation – Develops new, better or significantly different ideas, methods, solutions or initiatives that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
- Service Excellence – Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
- Strategic Thinking – Applies organizational knowledge to identify and maintain focus on key success factors for IntraHealth while recognizing, anticipating and resolving organizational challenges. Ability to develop organization- and industry-specific expertise and apply sound decision making processes to reach productive resolutions that translates strategy into actionable business plans.
- Business Acumen – Knowledge, insight, and application of business concepts, tools, and processes that are required for making sound decisions in the context of IntraHealth’s business; ability to apply this knowledge appropriately to diverse situations; including supporting, identifying, assessing, and/or securing new business for the organization.
- Effective Communication – Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language (English and other required languages) appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate professional communication behaviors.
How to Apply:
All suitably qualified and interested candidates who wish to join the IntraHealth International should apply by clicking on the web link below.
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