Fresher Information Technology Officer USAID GAPP Project Jobs – RTI International
Job Title: Information Technology Officer
Organisation: RTI International
Project Name: Uganda Governance Accountability Participation and Performance Project (GAPP)
Funding Source: USAID
Reports to: Information Technology Specialist
Duty Station: Kampala, Uganda
About RTI:
RTI International is one of the world’s leading research institutes, dedicated to improving the human condition by turning knowledge into practice. Our staff of more than 3,700 provides research and technical services to governments and businesses in more than 75 countries in the areas of health and pharmaceuticals, education and training, surveys and statistics, advanced technology, international development, economic and social policy, energy and the environment, and laboratory testing and chemical analysis.
About GAPP:
Governance, Accountability, Participation and Performance (GAPP) Program is a five-year governance program designed to increase citizen participation, institutional accountability and local governance for effective service delivery. To achieve this goal, the GAPP Program will focus on three components: (1) Support and strengthen national level government accountability institutions in their interaction with local governments; (2) Strengthen local government revenue, procurement, financial and planning systems; and (3) Strengthen civil society organizations (CSOs) and other non-state actors (NSAs) through grants and technical assistance to improve voice and accountability. The GAPP Program will work at the national level and in at least 25 districts in Uganda.
Key Duties and Responsibilities:
- Supporting PCs (Windows 7 and Windows 10/ Microsoft Office 2010 / 2013/ 2016 and Office 365).
- Ensure Windows and other software is maintained and that patches are promptly applied on computers in the project offices.
- Ensure anti-virus software is kept current.
- Ensure information is backed up and maintained in accordance with RTI policies and procedures.
- Provide user support on hardware, networking and software related issues.
- Configuring and troubleshooting laptops / desktops / printers/ scanners.
- Assist with maintaining network infrastructure including Internet connections, perimeter equipment, Network switches, Wireless access points, Printers, Cisco IP phones etc.
- Assist the IT manager when setting up, maintaining, and supporting the IT infrastructure Supervise the performance of any local IT firms or staff hired to support the project offices.
- Ensure compliance with RTI Information Security policies, procedures and standards and train other project staff on IT policy.
- Assist with the integration, deployment and support of appropriate Integrated Communication Technologies into GAPP Program activities.
- Assist with ITS Equipment Management and Tracking.
- Perform any other duties as assigned by the immediate Supervisor
Qualifications, Skills and Experience:
- The applicant for the RTI International Information Technology Officer job placement must hold a Bachelor’s degree in Information Technology, Information Systems, Computer Science with two years of related working experience in a busy work environment or a Master’s degree with 1 one year’s experience is an added advantage
- Microsoft, Cisco Trainings and programming knowledge is advantageous.
- User Training experience highly desired.
- Proficient in Microsoft Office 2010, 2013, 2016 Office 365 and Windows 7 / Windows 10 in a domain environment.
- Ability to troubleshoot common hardware, software and network issues.
- Ability to meet deadlines and adjust to fast changing priorities.
- Ability to follow instructions and work autonomously, but also able to recognize when you are in over your head.
- Ability to quickly gain new skills and knowledge when faced with new challenges.
- Flexibility to work outside of normal hours sometimes
- Dependability, reliability and high integrity
How to Apply:
All suitably qualified candidates who desire to work for the USAID RTI Project should submit their applications online at the link below.
Deadline: 27th July 2018
: List of Current Job Vacancies / Opportunities in Uganda