Fresher ICT Officer NGO Job Opportunities – Finn Church Aid (FCA)
Organisation: Finn Church Aid (FCA)
Duty Station: Uganda
About FCA:
Finn Church Aid is Finland’s biggest development co-operation organisation and the second biggest organisation in Finland working in humanitarian aid. Finn Church Aid is a member of the ACT Alliance (ACT), an alliance of faith-based development and humanitarian aid organisations forming one of the world’s largest aid organisations. Finn Church Aid is committed to continue working until people in need of assistance can make their own living and fulfill their basic needs. Finn Church Aid also campaigns for dignity and justice.
Job Summary: The ICT Officer will implement and support the BTVET Centre to train and equip youth with ICT basic skills.
Key Duties and Responsibilities:
- Control and maintain IT systems such as to minimize IT service downtime
- Assist In performing software installations and support clay-today systems operations.
- Hardware and software support.
- Performing preventive maintenance service on the IT equipment on a scheduled basis.
- Performing general repairs on IT equipment and peripherals as instructed
- Support to maintain an inventory schedule of all IT equipment and software in use and in the store. Through diagnosing their status and performance.
- Maintain a record of the equipment received for repairs and maintenance.
- Ensure that internet invoices are received on time and forwarded to finance tor payment
- Provide help desk and technical support to the users.
- Provide Simple guideline training to Assistant Instructors during service time.
- Respond to and resolve IT service outages by determining the probable cause, contacting the service providers where necessary and escalating it necessary. assessing individual group training needs
- Developing and delivering programmes of leaming activities
- Preparing training materials and invigilating examinations
- Checking and assessing Trainees work and giving feedback
- Design training programmes appropriate to the skills needed
- Design course materials and documents such as handouts, manuals and exercises
- Prepare the teaming environment and resources including setting up IT equipment where appropriate
- Deliver training programmes in formal (e.g. classroom), informal (e.g. floor walking) or office (e.g. e‘-teaming and webinar) settings
- Support and coach learners using teaming technologies to deliver skills
- Perform any other duties as designated
Qualifications, Skills and Experience:
- The ideal candidate for the Finn Church Aid (FCA) ICT Officer job should hold a Bachelor’s degree in IT/Computer science or any relevant field.
- A minimum of two years of related work experience in a related field
- Knowledge of Windows Server 2006, 2012
- A+, N+, CCNA certification
- Web Design – HTML and CSS
- Added advantage tor one who speaks Swahili or any other local language relevant in the area of operations
How to Apply:
All suitably qualified and interested candidates are encouraged to send a completed application letter and resume to: recruitment_ugaco@kua.fi stating the vacancy job title in the subject line. Alternatively, “applications can be hand delivered at FCA Kampala office using the address below. Ensure to indicate the job applied tor on the left hand comer of the envelope. Please do not attach academic papers it you send by email.
Address to:
Finn Church Aid (FCA)
Plot 1495, Roche Close – Muyenga, Off Tank Hill Road
P.O Box 21826, Kampala, Uganda
Deadline: 18th January 2019
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