Female Clinic Receptionist – FIG Consult Limited
Job Title: Female Clinic Receptionist
Organisation: FIG Consult Limited (a Clinic)
Duty Station: Kamwokya, Kampala, Uganda
About US:
FIG Consult Limited is a leading Human Resource Consultancy. They are recruiting on behalf of a valuable client, a New Clinic.
Job Summary: The Female Clinic Receptionist will serve patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Key Duties and Responsibilities:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Qualifications, Skills and Experience:
- The applicant must hold a Degree in a relevant field
- At least five years of related experience in a Clinic
- Basic hospital accounting experience is mandatory
- Computer literacy skills are mandatory
- Excellent communication skills
- Fluent in English
- Fast Learner
- Skills: Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
How to Apply:
All candidates should send their updated CVs and cover letters to ugandanjobline@gmail.com. Please also include a cover letter that should clearly state your salary expectation and indicate the position title as subject of Email.
Deadline: 9th March 2019
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