Linkage and Referrals Officer Job Careers – USAID RHITES-N Project

Linkage and Referrals Officer Job Careers – USAID RHITES-N Project

Job Title:  Linkage and Referrals Officer

Organization: USAID funded Regional Health Integration to Enhance Services – North, Lango Project (RHITES-N, Lango)

Duty Station:  Uganda

Reports to: Project Coordinator

About US:

The USAID funded Regional Health Integration to Enhance Services – North, Lango Project (RHITES-N, Lango) is operating in the nine districts of the Lango sub-region of northern Uganda (Alebtong, Amolatar, Apac, Dokolo, Kole, Kwania, Lira, Otuke and Oyam). RHITES-N, Lango will increase the effective use of sustainable health services in the region. The Project is led by John Snow, Inc. in partnership with African Medical and Research Foundation (Amref), Doctors with Africa (CUAMM), The Medical Concierge Group (TMCG) and Another Option. The project will contribute to measurable improvements in key Ugandan national health indicators (HIV; tuberculosis [TB]; malaria, maternal, newborn, and child health [MNCH]; family planning [FP]; water, sanitation, and hygiene [WASH]; and nutrition). The USAID RHITES N, Lango Project, in partnership with Ministry of Health, Lira Regional Referral Hospital (LRRH) wishes to re-advertise for the following positions that were run in the New Vision Newspaper of March 11, 2019. USAID RHITES-N, Lango will facilitate the recruitment of qualified Ugandans on behalf of Lira RRH. The hospital is a 400 bed hospital situated in Lira Municipality in Lira town with a catchment population of about 2.3 million people. It is a referral facility offering both specialized and general services.

Job Summary:  The Linkage and Referrals Officer will oversee implementation of the intra-facility, inter-facility and bi-direction community-facility linkages and referrals component at the hospital. The position entails support to VHT activities, Linkage facilitators, Male action groups (MAG), Family support groups (FSG), MNCH peer mothers, adolescent health champions, differentiated service delivery, improving community referrals and reporting for health and nutrition services. The officer will ensure timely reporting, proper documentation and updates of clients’ information in the HIV clinic, antenatal care/ Mother baby care points and Tuberculosis units.

Key Duties and Responsibilities: 

  • Coordinate linkages for people living with HIV/AIDS, TB clients and other clients identified by the hospital
  • Support the functionality of CHEWS, VHTs, MNCH Peer Mothers, Adolescent champions, Male action groups and Family support groups within the hospital and community served
  • Strengthen client appointment and tracking systems at the supported health facilities; including contact tracing for TB and HIV
  • Strengthen quality improvement structures at community levels to improve on the referral and linkage system and other community activities;
  • With the hospital teams, support planning for and implementation of integrated outreaches
  • Support a bi-directional linkage and referral system of clients from community to facility, and strengthen the implementation of community referral systems
  • Strengthen client appointment and tracking systems at the supported health facilities; including contact tracing for TB and HIV.
  • Work with hospital staff to document and update all community component related registers.
  • Support community based structures to deliver Health, WASH and Nutrition education messages to the target beneficiaries
  • Train and work with community resourceful persons including, VHTs, Sub/County Health Assistants, and local leaders to strengthen VHT reporting and use of community tools.
  • In collaboration with the clinical and community teams provide data  on community interventions to ensure timely reporting, including the District Health Information System (DHIS2).
  • Coordinate activities for demand creation for all supported health facilities, through conducting feedback meetings, community dialogues and FSG meetings.
  • Ensure proper documentation of work done, achievements registered, lessons learnt, throughout the implementation and scale up best practices.
  • Support and participate in extraction and generation of lists of clients (including but not limited to missed appointments, lost and lost to follow up clients, clients due for viral load tests and non-suppressed clients): share the list with responsible persons and structures for tracing and return back to care.
  • Coordination of peer support activities.
  • Perform any other duties assigned by the supervisor

Qualifications, Skills and Experience: 

  • The applicant must hold a Bachelor’s Degree in Sociology, Social Work and Social Administration, Community Development, Community Health, Development Studies or related courses.
  • Postgraduate qualification in Public Health, Sociology or Community Health would be an added advantage.
  • Three years of experience in HIV/TB/MNH/Malaria/Nutrition related community work with government institution or NGOs involved in community work
  • Skills in strengthening health and nutrition service delivery programs, supporting referrals and linkages between and among communities and health facilities
  • Excellent communication skills and strong inter-personal skills
  • Fluency in written and spoken English and must be able to communicate in the local language (Lango)
  • Ability to work in a multi-disciplinary team with frequent travel to the field
  • Have solid computer skills.
  • Knowledge of the relevant Uganda national health policies, strategies and structures
  • Must be respected in the community and recommended by LC1 Chairman

How to Apply:

All interested candidates should send their applications and CV addressed to the Human Resource Office, Lira Regional Referral Hospital P.O Box 2, Lira, Uganda or hand deliver to the hospital. The current job holders are encouraged to apply. Applicants whose qualifications have not changed in the advert do not need to re-apply. The above positions are contract jobs and will be remunerated according to the Government of Uganda pay scales.

Deadline: 5th April 2019

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