Regional Manager – Central Job Placement – UGAFODE Microfinance Limited (MDI)
Job Title: Regional Manager – Central
Organization: UGAFODE Microfinance Limited (MDI)
Duty Station: Kampala, Uganda
About US:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Regional Manager – Central will be responsible for the administration and efficient operation of full service branches within his/her assigned region, including operations and all other aspects of the regional office’s loan delivery, customer service, processes and procedures, plans and steering a high growth portfolio (loans and savings) in accordance with regulatory and other UGAFODE policies and procedures.
Key Duties and Responsibilities:
- Develops/reviews annual budgets and work plans in liaison with branch managers and other stakeholders as well as; ensuring adequate staffing to manage the strategic and operational objectives of the regional office and the institution at large in compliance with set policies & procedures at all times.
- Plan and monitor portfolio growth in the branches, monitors the regional office performance and growth of clientele base and business volume of the regional office.
- Provides leadership in identification, assessment, monitoring and overall management of customer concerns so as to promote Customer needs and potential improvement in product quality, ensure customer satisfaction and retention through the use of standard customer care survey tools.
- Ensures oversight to operational efficiency by making reviews of the company policies and procedures with recommendations to management. Administers staff meetings, discipline and enforces compliance to UGAFODE set standards and procedures at all times.
- Analyses, compiles and provides required reports and analysis to management as per the most recent update of reporting requirements. Such reports may include Quarterly, monthly, weekly and daily reports and as may be required.
- Responsible for appraising, approval and or refer of all branch loans that are above 5M in accordance with UGAFODE credit policies and procedures.
- Prepares and coordinates sales strategy to drive growth within the region by assessing local market conditions and identifying current and prospective sales opportunities as well as acting as functional liaison for operational activities between branch Sales and all operational support departments.
- Conducts periodic branch operational audits to ensure adherence to policy and procedures, ensuring that acceptable audit results and adherence to branch and regulatory procedures audits at all times.
- Takes full responsibility for guiding of all direct reports, focusing on all aspects of sound people management e.g. Coaching, On-the-job training, Development, Performance Management, compliance to set standards and Employee engagement.
Qualifications, Skills and Experience:
- The ideal candidate for the UGAFODE Microfinance Limited (MDI) Regional Manager – Central job must hold a Bachelor’s degree in Commerce and Accounting (B.Com), business administration (B.BA/Banking), or related discipline.
- Five years of work experience in a recognized micro finance institution or commercial bank, with at least one year’s experience at branch Manager Level, or other acceptable supervisory capacity such as Credit Supervisor, or Accountant.
- Planning and organizing
- Customer-oriented
- Integrity and professional ethics
- Teamwork
- Influencing and negotiation
- Business management skills
- Credit analytical skills
- Financial management skills
- Technical Pre-requisite
- A sound knowledge of micro finance, principles, and practices of banking.
- Extensive and in-depth knowledge of Branch management/Operations in a Banking environment
- Knowledge of the full MS Office suite
How to Apply:
All suitably qualified and interested persons who meet the above criteria should submit (as one document) motivation letters together with an up to date CV to our email only: recruitment@ugafode.co.ug (Please indicate the position you are applying for in the subject line e.g. “Regional Manager – Central”). Applications should be addressed to the Head of Human Resource.
Deadline: 31st July 2019
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