Administrative Assistant UN Job Vacancies – United Nations Regional Service Centre Entebbe (RSCE)
Job Title: Administrative Assistant (UN Jobs)
Organization: United Nations Regional Service Centre Entebbe (RSCE)
Duty Station: Entebbe, Uganda
Job Opening Reference: 21-Administration-RSCE-160920-R-Entebbe (M)
Grade: G5
About US:
The Regional Service Centre Steering Committee is the decision-making body for RSCE, in compliance with General Assembly resolutions, United Nations Secretariat rules and regulations, strategic guidance from United Nations Headquarters and oversight bodies. The Steering Committee consults with the Global Field Support Strategy Implementation Coordination Team, as required.
Job Summary: The Administrative Assistant in the RSCE will provide support to client mission and office operations by performing a variety of standard administrative processes and wilt support the execution of varied end inter -related operational and logistical activities ensuring high quality of work.
Key Duties and Responsibilities:
- Ensures implementation of operational strategies of the service line by focusing on full compliance of administrative activities with RSCE rules, regulations, policies and strategies.
- Provides inputs to the service line’s administrative business processes mapping and implementation of the internal standard operating procedures.
- Ensures effective and efficient functioning of the service line by maintaining contact with visitors and staff.
- Makes arrangement of appointments and meetings including meeting room reservations, compiling and preparing briefing, presentation materials, background information and documentation for meetings.
- Supports the service line with leave monitoring and maintaining of leave and absences.
- Makes travel arrangements and hotel reservations, processes requests for visa, identification cards and other documents.
- Provides administrative support to conferences, workshops, retreats.
- Researches statistical data from internal and external sources, preparation of statistical charts, tables and reports.
- Follows up on deadlines, commitments, coordination of collection and submission of reports to the Service Line manager.
- Assists with archiving and maintenance of the filing system ensuring safekeeping of confidential materials.
- Provides support to office maintenance and assets management by maintaining records on assets management, preparation of reports and support in asset certification processes.
- Maintains files and records relevant to the service line; maintenance of office stationary supplies and any other related tasks.
- Participates in relevant training for administrative staff.
- Ensures effective administrative and logistical support by assisting support services provided to all RSCE staff and staff of the client missions.
- Supports the administrative officer in drafting and maintaining standard operating procedures (SOPS) and fact sheets for frequently asked questions (FAQs).
Human Resources Management:
- Enters, maintains and certifies administrative data and records for time and attendance, performance appraisal, etc. in electronic information systems.
- Reviews entitlements-related claims and reports.
- Provides advice and guidance to staff with respect to administrative procedures, processes and practices, liaising with central administrative services as necessary.
- Maintains and reviews organizational staffing tables; prints and review reports.
General Administration:
- Prepares processes and follows-up on administrative arrangements and forms related to the official travel of staff.
- Drafts routine correspondence.
- Maintains files of rules, regulations, administrative instructions and other related documentation.
- Maintains up-to-date work unit files (both paper and electronic).
- Coordinates extensively with service lines and liaises frequently RSCE and client mission staff.
- Performs other related administrative duties, as required.
Qualifications, Skills and Experience:
- The ideal candidate for the United Nations Regional Service Centre Entebbe (RSCE) Administrative Assistant job placement should hold a High School Diploma.
- At least five years of experience in administrative services, secretarial support or human resources or related area.
- Customer service experience in a shared services centre e.g. Call Centre or Contact Centre
- Languages: fluency in English is required; and knowledge of French is desirable.
Competencies
- Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
- Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
- Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
How to Apply:
All qualified and interested candidates who wish to join the United Nations in this capacity should apply online at the link below.
NB: The United Nations does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). The United Nations does not concern itself with information on applicants’ bank accounts.
Deadline: 3rd September 2021
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