American Paid Internship Jobs – Quality Improvement Officer – Global Health Corps (GHC)

American Paid Internship Jobs – Quality Improvement Officer – Global Health Corps (GHC)

Job Title:     Quality Improvement Officer  (Paid Internship Jobs)

Organisation: Global Health Corps (GHC)

Placement Organisation: IntraHealth International

Duty Station: Mbale, Uganda

Eligible Citizenship: United States

Salary: Monthly Stipend

Position Code: G02-Int

About GHC:

Global Health Corps pairs intelligent and passionate fellows with organizations that require new thinking and innovative solutions. We provide these young leaders with the tools to remain connected after their fellowship year finishes, deepening their ability to enact change through heightened skills and strong partnerships. We currently place fellows in Malawi, Rwanda, Uganda, the United States, and Zambia.

About US:

For over 30 years, in nearly 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. IntraHealth has been working in Uganda for over 25 years. The current project, the USAID Regional Health Integration to Enhance Services in Eastern Uganda (USAID RHITES-E), is a USAID-funded activity to support the Government of Uganda (GOU) and key stakeholders to increase availability and utilization of high quality health services in 23 districts in Eastern Uganda and two in Karamoja sub-region. The project aims to achieve this by strengthening health systems and improving the quality of, access to, and demand for health services with attention to equity and underserved populations.

Job Summary:  The Quality Improvement Officer will work closely with the technical team on IntraHealth’s USAID Regional Health Integration To Enhance Services in Eastern Uganda (RHITES-E) project as well as district health teams to design, implement, document, and report quality improvement (QI) activities, as per the National QI Framework and Strategic Plan. They will also work with the Ministry of Health (MoH) and relevant stakeholders to improve the quality of health care services in target districts.

Key Duties and Responsibilities:  

  • Identify and address QI capacity building needs for the District Quality Improvement Teams, Health Sub-Districts (HSDs), and Facility and Work improvement teams to promote the application of the 5S-CQI model for improvement across health interventions
  • Support District Quality Improvement Teams in coordinating, facilitating, and tracking monthly facility performance review and quality improvement activities, in close collaboration with the respective District Technical Officers
  • Support the District Quality Improvement Committees in conducting quarterly integrated QI coaching and mentorship activities for the health facilities in the respective clusters based on performance data
  • Coordinate targeted QI coaching activities for health facility teams to design, implement, monitor, document, and report QI activities
  • Support and facilitate the District QI committee meetings and implementation of the District QI plans
  • Facilitate QI teams to establish and maintain QI databases at the different levels of QI implementation including facility, HSD, District and Regional levels
  • Provide support for reporting QI activities and results across all levels in accordance with the Health Sector QI framework and strategic plan
  • Contribute to the development, implementation, and tracking of annual, quarterly, and monthly QI activity plans
  • Contribute to the documentation and dissemination of QI related activities, progress, successes, lessons learned, and best practices
  • Support districts to plan and conduct Health Facility quality of care assessment activities and client satisfaction surveys using MOH tools; continuously utilize the findings for improvement

Qualifications, Skills and Experience:

  • The applicant must hold a Bachelor’s degree*
  • Preferred: Bachelor’s degree in a field related to public health or a clinical discipline, such as medicine, nursing, midwifery, pharmacy, laboratory, etc.
  • At least 1 year of professional experience*
  • Experience improving processes or outcomes, ideally through quality improvement approaches*
  • Ability to translate findings or technical concepts into accessible messages via trainings or written materials, which will serve to transfer knowledge and skills to IntraHealth’s front-line service providers*
  • Proven ability to conceptualize, innovate, and execute ideas*
  • Experience working with or within a government institution or NGO, especially in an integrated health programming context
  • Experience with partnership/relationship management, with proven ability to coordinate activities of different stakeholders, especially at district and or sub-national level
  • Service delivery experience, especially in HIV and family health services
  • Experience using data to improve program performance and/or supporting facility-based quality improvement teams.
  • Excellent writing skills as evidenced by past reports and other materials
  • Possesses IntraHealth core competencies: Innovation, Accountability, Service Excellence, Interpersonal Relationships
  • Conceptual thinker with excellent organizational and time management skills plus a high degree of self-motivation and attention to detail
  • Excellent interpersonal skills, with the ability to clearly and concisely express ideas and concepts in written and oral forms
  • Proficient in the use of Microsoft office software, especially Excel
  • Willingness to be based in Mbale and travel within the country

NB: Items indicated with an asterisk (*) are required

Fellowship Stipend, Benefits, and Logistics:

In addition to the intensive leadership development and professional growth that the fellowship offers, the Global Health Corps fellowship includes the following benefits. GHC arranges several logistical details on fellows’ behalf with the expectation that fellows will take ownership of their overall experience. Read on below to learn more about how these items apply to specific placements:

  • Monthly living stipend
  • Award of $1500 upon successful completion of the fellowship year
  • Housing
  • Insurance
  • Support in applying for visas and/or work permits, as necessary
  • Travel costs covered to and from placement site, GHC training and retreats
  • Professional development funds of up to $600

How to Apply:

All applicants who desire to be placed by the Global Health Corps in the aforementioned organization should express interest by clearly following the instructions at the web page below.

Click Here

Deadline: 15th January, 2020 at 11:59pm EST

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