Centenary Bank Services and Contacts
Centenary Bank Services and Contacts – Centenary Bank, which is headquartered at Mapeera House in Kampala City, is the country’s leading commercial microfinance bank, serving more than 1.8 million consumers, employing over 2754 staff and has an asset base of UShs. 3.567 trillion as of December 31, 2019.
Deposit Products
Savings Accounts
CENTE ORDINARY SAVINGS ACCOUNT: This is a deposit account designed for regular savers. Cash withdrawals from this account can be made over the counter and by the use of an ATM Card (CenteVisa Card).
PRODUCT FEATURES
- Opening deposit of UShs10, 000 for individuals and UShs.3,000,000 for platinum customers
- Minimum balance of UShs.5,000 for individuals & Ushs.300,000 for platinum customers
- Monthly account management fee of UShs.3,000.
- Cash withdrawals from the account by only account holders; no third parties are allowed to make cash withdrawals from the account.
- CenteVisa ATM Card issued to account holder
- Daily balances and mini-statements are available on request
BENEFITS
- This account earns interest on outstanding credit balances.
- Allows unrestricted cash and cheque deposits.
- Provides 24-hour services to CenteVisa Card holders and CenteMobile users.
- Unrestricted cash withdrawals subject to the minimum balance.
- Access to a variety of other bank products such as Internet Banking and loans.
- Joint savings accounts are allowed
- SMS alerts for transactions to help the account holder monitor usage.
REQUIREMENTS
- Two (2) most recent passport size photos of the account signatories
- Valid identification document including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Opening cash deposit of only Ushs10, 000 for individuals and UShs.3,000,000 for platinum customers
- One (1) Referee (who is either a Centenary Bank customer, employer, lawyer/advocate, clergyman, doctor, headmaster or any other acceptable local authority
CENTE FIXED DEPOSIT ACCOUNT: This is an account where a customer’s deposits are fixed at an attractive interest rate for an agreed period, with no withdrawals before the period elapses. Interest income will be forfeited for cash withdrawals made before maturity period.
PRODUCT FEATURES
- Minimum amount to be fixed is UShs.300, 000; the maximum amount is open.
- Whole deposit has to be held on account till maturity, or the depositor forfeits interest.
- No regular fees or charges.
- The account holder may personally make cash withdrawal before maturity, in which case they forfeit interest.
- No ATM issued for this account.
- No regular account statements issued.
BENEFITS
- Account earns interest at a rate higher than that applied to other savings account
- Cash from the account can be withdrawn at any time on notice
- Account can be used as cash collateral/security for loans
- Renewable on maturity of 3, 6 and 12 months, with competitive interest rates
- Interest rates payable to account holders are negotiable
- Tiered interest rate, which favors larger depositors
- SMS alerts for transactions done
REQUIREMENTS
- Passport size photos.
- Valid identification documents including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Letter of introduction from either employer or local authorities (if not already a customer of the bank)
- The amount to be fixed
- Referee who is an account holder (if not an existing customer of Centenary Bank)
CENTE PLUS ACCOUNT: This is a special savings account for anyone who wants to accumulate savings for financing future investments thus enabling one to realize their dreams. The customer commits to open the account and keep accumulating funds in it till it is enough to buy a stated asset or make a stated investment.
PRODUCT FEATURES
- Opening deposit of UShs50, 000
- A minimum balance of UShs50, 000
- No regular account maintenance fees
- No ATM card issued
- Instant transaction alerts for transactions
BENEFITS
- Tiered interest up to 4%
- 1 free withdraw per quarter
- No monthly charges.
- Helps the customer to finance productive assets or investment entirely using savings from the account or alongside some borrowing
- Customer can access a loan equivalent to 100% of the amount on account to pay for the desired asset/ investment
- Interest is paid on monthly basis
- Account can be pledged as collateral for loans
- Account balance can be topped up through making cumulative deposits regularly
- Access to a variety of bank products like CenteMobile Internet banking
- Permits deposit by way of cash, wire, cheques and any acceptable means of deposit
- One free account statement issued monthly on request
REQUIREMENTS
- Two (2) passport size photos
- Valid identification document including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Opening cash deposit
- One (1) Referee (who is either a Centenary Bank customer, employer, lawyer/advocate, clergy man, doctor, headmaster or any other acceptable local authority)
CENTE JUNIOR ACCOUNT: The Cente Junior Account is an innovative children’s savings account which is operated by the child’s parent or guardian. It is specifically targeted at children from the early age of toddlers up to a maximum of 17 years. The Cente Junior account provides a child’s parent or guardian with an opportunity to start saving early for the benefit of securing the financial future of their children.
PRODUCT FEATURES
- Opening deposit of UShs20, 000
- Minimum balance of UShs20, 000
- No ledger fees, maintenance fees or monthly charges
- Withdrawal done over the counter by the parent or guardian
- No ATM card issued
- SMS alerts for transactions
BENEFITS
- Attractive tiered interest rates of up to 4% per annum
- One free withdraw once every quarter.
- No ledger fees, maintenance fees or any other monthly charges
- Free account statements
- Free and automatic enrolment on CenteMobile services
- Free and unlimited number of internal standing orders for credit of account
- Free school fees bank drafts
- Parent/Guardian can access the Centenary Bank Cente Education Loan of up to 150% of the credit balance on account
- Life assurance policy cover for up to 30 million the parent or guardian, for accounts with a minimum credit balance of UGX 200,000 covering permanent disablement caused by accident, death plus funeral expenses.
REQUIREMENTS
- Initial cash deposit of UShs20, 000
- Two (2) recent passport size photos for the child
- Two (2) recent passport size photos for the parent/guardian.
- Valid identification documents for the parent/guardian of the child including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Referral by a Centenary Bank customer or any reputable person in society
- Either a birth certificate, immunization card or baptism card for the child.
CENTEVOLUTION ACCOUNT: This is a special savings account designed to meet the financial needs and preference of students in tertiary/ higher educational institutions that fall in the age bracket of 18 to 26 years
PRODUCT FEATURES
- Opening deposit amount of Ugx.5,000
- Minimum balance at Ugx.5,000
- Account attracts interest
- No monthly maintenance fees charged on this account.
- Account accessible at any Centenary Bank branch
- Issue of account statement
- Instant SMS transaction alerts
- Permits deposit by way of cash, wire, cheque and any acceptable means of deposit
- Account can be closed in the event of request by the account holder
- Access to ATM service and a free conspicuous ATM Card
- Access to all CenteMobile financial and lifestyle services
- Access to ATMs of other Financial Institutions under InterSwitch
- Access to student loans (terms and conditions apply)
- Access to NFC (near field communications) transaction facilities
BENEFITS
- It provides attractive interest rates
- Instant SMS transaction alerts
- No account maintenance fee charged
- Cash withdrawal and deposit can be done Mobile Money Agents using Cente Mobile.
- Free Bank drafts for school fees payment.
- Free account statement issued once a quarter.
REQUIREMENTS
- Minimum account opening cash deposit of UShs5,000
- Two (2) most recent passport size photos of the applicant
- Valid identification document including the following
Student ID card
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Introductory letter from school head/ dean/hall warden or students Guild.
CENTE SACCO SAVINGS ACCOUNT: A special savings account designed for the purpose of motivating SACCOs to accumulate savings for financing their own lending operations or future investment plans thus enabling them to realize their shared objectives and goals.
PRODUCT FEATURES
- Minimum account cash deposit of UShs50, 000
- Minimum balance of UShs50, 000
- Account attracts interest
- Permits cash withdrawal by completing a withdrawal voucher
- Account accessible at any Centenary branch
- Statement of account issued monthly on request
- Permits deposit by way of cash, wire, cheques and any other acceptable means of deposit.
BENEFITS
- There are no maintenance fees charged on this account
- Account earns attractive interest
- One free account statement issued in a quarter
- Financial literacy and entrepreneurship training opportunity
- Account credit balance can be pledged as collateral for loans
REQUIREMENTS
- Opening cash deposit of UShs50, 000
- Two (2) recent passport size photos of the account signatories
- Proper identification of account signatories including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Copy SACCO registration Certificate from ministry of cooperatives.
- Copy of the SACCO by-laws
- Copy of the minutes and resolution to open account
- Letter of introduction by DCO (District Commercial Officer)
- One (1) Referee – Either a Centenary Bank account holder, LC1 Chairperson, Registered Advocate, Religious leader, RDC or CAO.
CENTE VSLA SAVINGS ACCOUNT: A special savings account designed for the purpose of motivating Village Savings and Loan Associations to accumulate savings for financing their lending operations or future investment plans thus enabling them to realize their shared objectives and goals
PRODUCT FEATURES
- Denominated in Uganda Shillings (UGX)
- Account opening cash deposit of UGX. 50,000
- Minimum balance required UGX. 50,000
- Account attracts interest
- No account maintenance fee
- Statement of account issued monthly
- Permits deposit by way of cash, wire, cheque and any acceptable means
- Permits cash withdrawal by completing a withdrawal voucher
- SMS transaction alerts
BENEFITS
- The account earns attractive interest
- One free account statement per quarter
- Account can be liquidated any time on notice
- Provides financial literacy and entrepreneurship training opportunities for the VSLA.
- Account credit balance can be pledged as collateral for wholesale credit facilities
- Access to POS service
- Access to SMS-Banking service
- Access to CenteMobile Banking service
- Access to Internet Banking
- Cheque collection and clearing service
REQUIREMENTS
- Minimum account opening cash deposit of UShs.50,000
- Two (2) most recent passport size photos of the account signatories
- Valid identification document of account signatories including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Copy of VSLA registration certificate
- Copy of VSLA by-laws/Constitution
- Copy of minutes and resolution to open account
- The Account operating mandate
- Letter of registration by Sub-county or CBO registrar or District
- Referral by Centenary Bank customer, LC1 Chairperson, registered Advocate, Religious leader, RDC, CAO or any person of good repute
CENTESUPAWOMAN ACCOUNT: The CenteSupa Woman account is for every progressive, hardworking and ambitious woman. It is the account for any woman who desires to improve their level of income and livelihood.
PRODUCT FEATURES
- Opening balance of UShs.50, 000
- Minimum balance of UShs.50, 000
- SMS transaction alerts
- Attracts monthly account maintenance fee
- Permits cash withdrawal
- Permits deposit by way of cash, wire, cheque and CenteMobile
BENEFITS
- Attractive interest rate of 2% paid monthly
- Business linkage support
- A dedicated relationship officer
- Free quarterly account statements
- Access to financial literacy training
- Access to business skills training
- Networking opportunities
- Access to CenteMobile Banking
- Access to Individual life & medical Insurance at discounted premium rates
- Special till for supawomen in the bank.
- Bank links supawomen to markets for their products
- Supawomen are given loans up to 5 million without collateral.
- Access to life and medical insurance at discounted premium rates.
REQUIREMENTS
- Minimum opening balance Ushs.50, 000
- A copy of a valid Identification document of the account holder including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Two (2) recent passport size photos for the account holder
CENTESUPAWOMAN GROUP ACCOUNT: The CenteSupa Woman Group account is for progressive, hardworking and ambitious women. It’s an account for formal and informal women groups who desire to save jointly with a common goal to improve their level of income and livelihoods.
PRODUCT FEATURES
- Opening balance Ushs.100, 000
- Minimum balance UShs.50, 000
- SMS Transaction alerts at the going rate
- Attracts monthly account maintenance fee
- Permits cash withdrawal.
- Permits deposit by way of cash, wire, cheque and CenteMobile
BENEFITS
- It provide the women with networking opportunities and Business Linkage support
- Attractive interest rates on savings from 3%-5%. This Interest is paid monthly
- A dedicated relationship officer
- Free quarterly account statement
- Free cash withdrawal at counter
- Access to financial literacy training
- Access to life and medical insurance at discounted premium rates
- Access to business skills training
- Access to CenteMobile Banking
REQUIREMENTS
- Minimum opening balance of Ushs.100,000
- Copy of valid Identity document for Account signatories including the following:
Valid National Identity Card for Ugandans
Passport for foreigners (Non-Ugandans).
Refugee Identity Card for Refugees. - Two (2) recent Passport photos for the Account signatories
- Copy of the Group by-laws
CENTE INVESTMENT CLUB SAVINGS ACCOUNT: A special savings account targeted at investment clubs for members that desire to save and invest jointly as a group or club in a business or income generating activity with a common goal of improving their level of income and livelihoods.
PRODUCT FEATURES
- Opening cash deposit of Ugx.50,000
- Minimum balance UShs.50,000
- Account accessible at any branch
- Issue of electronic account statement months
- Transaction alerts to selected account managers
- Attracts monthly account maintenance fee
- Permits cash withdrawal by completing a withdrawal voucher
- Permits deposit by way of cash, wire, mobile banking, cheque and any acceptable means of deposit
BENEFITS
- Attractive tiered interest rates.
- Ability to borrow up to 150% of savings after 6 months of consistent banking
- Attractive loan interest rates
- A dedicated relationship officer
- Free internal funds transfers through standing orders and direct debits
- Access to financial literacy training sessions
- Access to business skills training sessions
- Opportunity to network among clubs
- Opportunity to attend bi-annual Investment clubs forums
REQUIREMENTS
- Opening cash deposit of Ugx.50,000
- Copy of Investment Club bye – laws and minutes with a resolution to open the account
- Copy of valid Identity card for Account signatories
- Two (2) recent Passport photos for the Account signatories
- Signatories mandate
CENTE DIASPORA ACCOUNT: The CenteDiaspora Savings Account caters for the banking needs of Ugandans working abroad. It offers non-resident Ugandans the opportunity of opening a savings account and running it from anywhere in the world. With the CenteDiaspora Savings Account, non-resident Ugandans have the opportunity to manage funds in Uganda while living abroad. It is stress-free, easy and convenient for Ugandans in the diaspora.
PRODUCT FEATURES
- Two (2) recent passport size photos (colored) of the applicant(s).
- Copy of the passport or valid resident Identification (I.D) or any other valid document.
- One (1) Referral either by a Centenary Bank customer or foreign lawyer or Attorney or an officer at Uganda’s consular or diplomatic foreign mission or the bank’s appointed agent/representative.
BENEFITS
- No ledger fees/Account maintenance fee
- No over The Counter (OTC) charge
- A devoted Relationship manager
- Attractive Interest rates
- Safe & secure investment option
- Interest paid on quarterly basis on credit balances above the opening balance
- The account in Ugx earns tiered interest of 3-5% p.a or 0.025% for Euro, GBP & USD.
- Free online statement as per preferred frequency i.e. monthly, quarterly, bi-annual or annual (sent via individual email address)
- Deposits can be done through regulated money transfer companies, TT’s and foreign currency cheques.
- Withdraws are made using CenteMobile, Visa enabled ATM, and other bank’s appointed financial services providers/Agents
- All transactions are communicated through mobile phone transactional alerts and email alerts
REQUIREMENTS
- Denominated in UGX, USD, GBP and EURO
- No opening balance
- Minimum balance of USD 200, GBP 100, Euro 100 and 10,000 for UGX
- Interest paid on quarterly basis on credit balances above the minimum balance.
- Account accessible at any Centenary Bank branch in Uganda, via the CenteMobile, VISA and internet banking.
- Online Statement of account issued quarterly (sent via individual email address)
- Deposits done through authorized money transfer companies, TT’s and foreign currency cheques or by the bank’s appointed financial services providers/Agents.
- Withdraws made using CenteMobile, Visa enabled ATMs, and other bank’s appointed financial services providers/Agents in addition to visiting the banking halls
- All transactions will be communicated through mobile phone transaction and email alerts.
CENTEXPRESS ACCOUNT: A CENTEXPRESS Account is a basic mobile phone operated savings account, targeting the youth, women and low-income segment that do not have bank accounts but are able operate low value digital transactions. The Account opening will be facilitated by a Digital Link who shall use the CenteMobile App to open accounts for new clients with Valid National IDs and registered SIM Cards.
PRODUCT FEATURES
- Denominated in Uganda Shillings.
- Opening balance of UGX 3,000.
- Minimum balance UGX 2,000.
- Maximum amount per transaction is UGX 500,000.
- Daily withdrawal limit of UGX 2,000,000 across all channels.
- Interest of 3% per annum, payable on minimum balances maintained on the account to be paid quarterly.
- No monthly Ledger fees.
- No ATM card issued.
- Permits deposits by way of cash, digital transfer, cheques and any acceptable means of deposit.
BENEFITS
- Convenient – No need to go to the branch to open the account.
- Very affordable account to open and operate.
- Account earns interest on outstanding credit balance.
- No ledger fees, maintenance fees or other monthly charges.
- Free and automatic enrolment on CenteMobile and Agent banking.
- Instant alerts for transactions.
- No paperwork required during the account opening process
REQUIREMENTS
- Possess a Valid & original National ID. • Possess an active SIM card registered in the holder’s name.
- Possess a mobile phone.