Client Services Manager Job Vacancy – Ipsos
Job Title: Client Services Manager
Organization: Ipsos
Duty Station: Kampala, Uganda
Reports to: The Media insights Manager
About us:
Ipsos is a world-leading research company operating in more than 89 countries. It has revenues in excess of €1Bn and employs over 16,000+ staff worldwide. lpsos provides research services and strategic insights to the world’s largest corporations and many public sector organisations. At lpsos we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions. We deliver with security, simplicity, speed and substance. We are Game Changers.
Job Summary: The Client Services Manager is a client facing role within a team of Key Account Managers and Client Services Executives who manage client relationships, oversee the initiation and delivery of client projects and have specified sales targets. He/she also manages the front end of client relationships in order to make significant contributions to the overall Group targets. The key solutions revolve around advertising monitoring, editorial monitoring, audience measurement and a combination of the three.
Qualifications, Skills and Experience:
- Customer relationship management
- New business development
- Strategic development and implementation
- Team building and staff development
- Financial management
- Customer relationship management
- Sales & marketing management
- New business development
- Project management
- Financial management
- In-depth knowledge and understanding of the media industry
- Grasp of local and global media trends and insights
- Leadership, team building and people development
- Achieving the set revenue targets.
- Delivery of insightful and actionable presentations to clients.
- Effective client management across different levels.
- Debt collection within specified period.
- Effective team leadership and talent development.
- Demonstration of initiative and innovation
How to Apply:
All interested and qualified candidates please submit your application and CV detailing your experience for the post and include daytime telephone contacts to:
Careere.uganda@ipsos.com
Your application will not be considered if a covering letter is not attached.
Include “Client Service Manager, Audience Measurement – Ipsos in Uganda” in the cover letter and email subject header. Only Shortlisted candidates will be contacted.
Deadline: 27th November 2019