Country IT Coordinator Non-profit Jobs – Plan International
Job Title: Country IT Coordinator
Organisation: Plan International
Duty Station: Kampala, Uganda
Reports to: Head of Operations
About US:
Plan International was founded over 75 years ago and is one of the oldest and largest children’s development organizations (non-profit / INGOs) in the world. We work in 50 developing countries across Africa, Asia and the Americas to promote child rights and lift millions of children out of poverty. Plan’s vision is of a world in which all children realize their full potential in societies that respect people’s rights and dignity. Plan is independent, with no religious, political or governmental affiliations.
Job Summary: The Country IT Coordinator (CITC) will report to the Head of Operations (Head of Operations) of Plan International Uganda. The purpose of the position is to coordinate and provide the necessary IT support for all users by managing the local ICT infrastructure and corporate systems under the direction of the Head of Operations. The Country IT Coordinator will assist in implementing the Country strategic Plan through the use of Information and Communication technology. The jobholder will also manage the Information and Communications Technology (IT) environment and services (including responsibility for information security) within the country under the direction of the Country Director and the Regional IT Manager.
Key Duties and Responsibilities:
- The CITC is mandated to control IT budget for the Country in areas of hardware purchase and deployment, hardware maintenance, connectivity costs, software purchase and maintenance etc.
- The CITC is required to produce reports that feed into the Country Quarterly report that is submitted to the region.
- CITC is also required to produce reports to the Head of Operations providing an update on the status of IT services in the country.
- The CITC is responsible to build the capacity off staff on effective use of MS Office and other corporate software, to allow them to do their job in the most effective manner.
- The position is also required to support the Country Management Team (CMT) by providing updates on IT services being provided to staff via the IT department.
- The CITC assists in the management and mitigation of risks associated with Information and Communications Technology. Such risks are in the areas of connectivity failures, safety of IT assets, safety of organisation and user data, disasters affecting IT services both natural and manmade, misuse of internet and email facilities by staff that leads to loss of productive hours and inadequate bandwidth.
- The position represents Plan International Uganda in different forums that include regional Country IT Managers’ network, regional IT4D networks, Plan Intranet contributors, BI online users. At local level the position represents the department on extended country management team.
- The position has a country level organisational reach which ensures that IT services are running to the required standards country wide.
Key Result Areas:
- Participates in the development and implementation of the global IT strategy and its impact on country operations.
- Implements ICT disaster recovery plans within the business continuity plan to ensure timely and effective restoration of the ICT services in the event of disaster.
- Responsible for security and access control for data and network devices
- Ensure all ICT equipment are held/purchased and disposed off according to the Plan International Uganda IT policy.
- Maintains the availability and reliability of the IT infrastructure, applications and connectivity in a virus free environment.
- Maintains agreed levels of service provision and service levels
- Participates as a member of the CMT from the IT perspective.
- Provides IT expertise for proposal development – IT4D)
- Leads the provision of technical support for corporate applications, including installation and upgrades
- Provides content input to IT staff recruitment, training and development
- Provides training and support on technical aspects of corporate applications and information security responsibilities
- As Local Information Security Officer (LISO) perform ongoing activities as required by corporate policy
Qualifications, Skills and Experience:
- The applicant for the Plan International Country IT Coordinator job opportunity must hold a Degree in ICT / Computer Science
- Five years of relevant working experience in a similar role
- Knowledge
- Good knowledge of computer software and hard ware support functions
- Knowledge of server installations, maintenance and administration
- Knowledge of design, installation and administration of relational database systems.
- ICT Project planning and management
- Knowledge of local network installations maintenance and administration
- Knowledge of Wide Area network installations maintenance and administration
- Knowledge of telecommunication technologies installations, maintenance and administration.
- Reasonable knowledge of development work of the NGO sector and current issues in the field of development in general.
- Project and general management skills
- Capability to coordinate and cooperate within interdisciplinary teams
- Able to prioritise work effectively for execution with limited resources
- Strong conceptual and analytical skills
- Problem solving and decision making
- Strong negotiation, facilitating and influencing skills
- Working knowledge of English and the common national language
- Proficiency with computer systems; networks and information security management
How to Apply:
All suitably qualified candidates should send their letters of application, together with updated CVs, contact telephone numbers, copies of relevant certificates, names and contact details of three references plus salary history and send to:
The Country Human Resources and Organizational Development Manager,
Plan Uganda
Email to: uganda.recruitment@plan-international.org
Deadline: 30th March 2018
: List of Current Job Vacancies / Opportunities in Uganda