Data Jobs – Quantitative Research Analyst – MTN Uganda
Job Title: Quantitative Research Analyst -Business Intelligence Division
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Research & Insights Manager
About us:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Quantitative Research Analyst -Business Intelligence Division will provide a deep understanding of market drivers, opportunities and risks in order to create and maintain a competitive advantage and develop brand equity through quantitative research and market modeling
Key Duties and Responsibilities:
- Conduct both desk and consumer survey data analysis and reporting as business operation dictate from time to time
- Analyze raw data, write and interpret research reports for internal studies and summarize external ones
- Set research data analysis guidelines in compliance with tested leading practices.
- Identify and apply new global tools, methods and approaches in market research
- Review questionnaires and other research tools and ensure compliance with tested leading practices.
- Interpret research findings and distil key highlights from survey results. Present research findings to user departments/divisions/units as required.
- Conduct regular reviews of all data sources and suppliers to ensure quality control.
- Creates and updates comprehensive industry, competitor and customer models including, but not limited to, market share, growth projections and trends, and market forces.
- Review trends in the telecommunications industry and provide insight into issues and events that could be factored into the business planning process as it affects MTN Uganda operations and services.
- Develop forecasts for business planning, inventory decisions and network capacity planning
- Identify information needs and research requirements and ultimately conduct market research to provide actionable information to drive revenue, profitability and customer satisfaction.
- Conduct market and customer analysis review on MTN products via primary and secondary data information sources.
- Build analytical tools/models for use in the formulation of research analysis
- Provide geographical analysis and support about the needs and behavior of the customer, trade and traffic patterns
- Manage competition benchmarking and geospatial analysis to highlight stronghold areas, (areas that require immediate attention, areas where competition aggressiveness is observed) and carry out all necessary measures to maintain /enhance our strength.
- Integrate and analyze market research data, official statistics to adequately profile the market at both national and decentralized levels (territories, regions, circuits, etc)
- Liaise with various national and local governmental agencies, research institutions and other organizations to access secondary data for a robust geo-marketing capability
- Provide in-depth understanding of regional operational and financial performance
Qualifications, Skills and Experience:
- The ideal applicant for the MTN Uganda Quantitative Research Analyst -Business Intelligence Division job must hold a Bachelor’s degree in Finance /Social Sciences, Economics/ Statistics/Mathematics/Computer Science and/or Business Management
- Work experience in a research or consultancy environment will be an added advantage
- Three years of experience conducting primary research for market segmentation studies, applying research
- methodologies in gathering market and customer insights that inform products/services value
- propositions and customer segment strategies
- Experience in application of statistics, operations research, econometric modeling advantageous
- Statistical methodologies and techniques
- Demonstrated awareness of what information is relevant and how it drives and affects current
- and future corporate strategies and overall goal(s) is also required.
- Good Interpersonal Skills and Initiative
- Ability to drive cross functional projects
- Able to work under pressure
- Good Communication and presentation Skills
- Time management
Trainings & Knowledge
- Project management
- Statistical modeling and multivariate analysis
- Complex market research
- Forecasting techniques
- Advanced statistical software skills (SPSS, SAS, SPAD, etc)
- Requires keeping abreast of trends on Data and Analytics as well as data visualization trends in the market.
- Ability to organize time and meet deadlines
- Good interpersonal communication skills.
NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.
How to Apply:
All suitably qualified and interested candidates should email their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview), recent pay-slip and copy of driving permit to ugrecruitment.UG@mtn.com, Please use this format in the Subject Line i.e. Quantitative Research Analyst -Surname First Name-current Dept.
NB: Only successful candidates will be contacted.
Deadline: 20th December 2019