Entry Level Systems Administrator / Logistic Application Specialist Job Careers – Social & Scientific Systems (SSS)
Job Title: Systems Administrator/Logistic Application Specialist
Organisation: Social & Scientific Systems (SSS)
Duty Station: Kampala, Uganda
About US:
Social & Scientific Systems (SSS) works to improve public health worldwide by providing technical, research, and program management services to government, nonprofit, and commercial clients. The SSS team offers a synergy of expertise in clinical research services, epidemiology and public health studies, health data management and analysis, and program evaluation and policy analysis.
Job Summary: The Systems Administrator/Logistic Application Specialist mainly addresses needs of the user community with respect to hardware/software, telecommunications, networking, and connectivity.
Key Duties and Responsibilities:
- Hardware and application support to the end user community.
- Provides hardware and software setup and installation services to end user community. Installs operating systems, applications software, security patches, and basic hardware components.
- Uses enterprise imaging and software deployment software to image workstations and push software installations and upgrades to workstations.
- Troubleshoots hardware and software issues with a variety of technologies including workstations and laptops (Windows and Mac operating systems), network connectivity, remote access, smartphones and tablets, videoconferencing equipment, peripherals (e.g. printers, scanners, etc.), commercial software (e.g. Microsoft Office).
- Documents support requests and updates service requests as directed.
- Provides one-on-one training and assistance as needed.
- Configures audio-visual equipment for use at meetings and conferences, including videoconferencing equipment.
- Performs additional duties as required.
Qualifications, Skills and Experience:
- The ideal candidate must hold a Bachelor’s degree in a computer-related field or equivalent
- At least two to four years of experience in a computer support-related position
- Strong emphasis on customer service and communication
- Fluent in French and English (verbal and written communication)
How to Apply:
All suitably qualified and interested candidates should apply online at the link below.
: List of Current Job Vacancies / Opportunities in Uganda