Fresher Clients Services Officer – Laboratory Jobs – National Medical Stores (NMS)
Job Title: Clients Services Officer – Laboratory
Organization: National Medical Stores (NMS)
Duty Station: Entebbe, Uganda
Report to: Senior Clients Services Officer
About US:
National Medical Stores is an autonomous Corporation that was established by an Act of Parliament 1993. Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities in Uganda.
Job Summary: The Clients Services Officer – Laboratory will carry out counter sales of medical supplies and drugs.
Key Duties and Responsibilities:
- Receiving customer laboratory orders and initiating order processing in line with set procedures
- Handling technical customer inquiries to customer satisfaction according to pharmaceuticals standards of selling drugs and NMS procedures
- Monitoring consumption rate versus shelf life of stock in accordance with NMS sales procedure
- Matching customer needs with available stock including advising customers on probable alternatives
- Preparing sales monthly reports in line with the sales and marketing plan
- Follow up with internal stakeholders to ensure that service area requirements are fully met
- To identify any risk(s) noted during the course of execution of your duties and formally report to your immediate supervisor
- Suggest and advise SCSO on service improvements
Qualifications, Skills and Experience:
- The applicant for the National Medical Stores (NMS) Clients Services Officer job must hold a Diploma in Biomedical Laboratory Technology or Diploma in Medical Laboratory technology
- A minimum of two years of working experience
- Additional training in Customer Service is an added advantage
- Computer literacy skills
How to Apply:
All suitably qualified and interested candidates should send their application letters with updated CVs, copies of the academic documents/ transcripts, documents supporting your work experience, names and contact details of three professional referees addressed and delivered to the Head of Human Resource and Support Services, National Medical Stores (NMS), Plot 4-12, Nsamizi Road, P.O Box 16, Entebbe, Uganda.
Deadline: 25th January 2019
: List of Current Job Vacancies / Opportunities in Uganda