Fresher Hospitality Jobs – Tour Consultant/Reservations Manager at Prime Uganda Safaris & Tours Ltd
Job Title: Tour Consultant/Reservations Manager
Organisation: Prime Uganda Safaris & Tours Ltd
Duty Station: Bwebajja, Kampala, Uganda
About Prime Uganda Safaris:
Prime Uganda Safaris & Tours Ltd is an indigenous East African Ugandan tour operator organizing safaris & tours in Uganda & Rwanda, fully registered and licensed in Kampala Uganda.
Key Duties and Responsibilities:
- Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
- Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
- Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
- Handle unforeseen problems and complaints and determine eligibility for money returns
- Attend conferences to maintain familiarity with tourism trends
- Create and update electronic records of clients
- Reach the revenue and profit targets
- Available, able to respond to any call / email any time of the day /night
- Secure and reserve client’s safari accommodation following the confirmed safari program
- Take responsibility of securing visitors relevant trekking permits in relevant parks following their confirmed program
- Book and reserve in advance all tour activities as per the program confirmed
- Populate the safari departure sheet with tour programs and respective safari days
- Contact safari lodges and hotels for room rates and activity rates for use in safari quotation for a given period
- Research and file relevant information to the reservations department
- Ensure clients file upon confirmation is all set and ready before safari departure
- Ensure custody of relevant permits and other paper works that require advance bookings including their flight tickets
- Have an effective communication link with service suppliers i.e. hotels, safari lodges, car hire companies, etc
Qualifications, Skills and Experience:
- The applicant for the Tour Consultant/Reservations Manager job placement should preferably hold a Bachelor’s Degree in Tourism/Travel related course
- A minimum of two years’ experience in a Tour company or travel agency
- Energy and patience;
- Excellent communication and interpersonal skills, especially when dealing with Guest
- Good organizational skills
- Excellent computer skills
- Broad knowledge about Uganda as a holiday destination
How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged to send their applications with updated CVs and academic credentials via E-mail to: samuelmakanga78@gmail.com
Deadline: 15th July 2017
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