Fresher Information Technology (IT) Assistant Job Opportunities – IntraHealth International
Job Title: Information Technology (IT) Assistant
Organisation: IntraHealth International
Project Name: USAID Regional Health Integration to Enhance Health Services in Eastern Uganda Project (USAID/Uganda RHITES-E) Project
Duty Station: Uganda
About Intra Health:
IntraHealth International is a non-profit organization based in Chapel Hill, North Carolina, U.S.A. that has been in existence for over 30 years in more than 100 countries and it has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. In collaboration with governments, nongovernmental organizations, and private- sector organizations around the world, IntraHealth champions the needs and contributions of health workers—from doctors and nurses to community health workers to health facility managers—and works to ensure they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.
About USAID RHITES-E Project:
IntraHealth International will implement the USAID RHITES-E which supports the Government of Uganda (GOU) and key stakeholders to increase availability and utilization of high quality health services in 21 districts in Eastern Uganda and 2 in Karamoja by strengthening health systems and improving the quality of, access to, and demand for health services with attention to equity and underserved populations.
Job Summary: The Information Technology (IT) Assistant will provide technical software, hardware and network problem hands-on resolution to all computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; troubleshoot network/printer problems and be able to provide network solutions to more complex end-user problems; conduct hardware and software inventory database maintenance and reporting; and perform related work as required.
Qualifications, Skills and Experience:
- The ideal candidate for the USAID RHITES-E Project Information Technology (IT) Assistant) job placement must hold a Bachelor’s degree with two years of experience in Information Technology, Computer Science, or related field
- Two years’ experience in providing end-user phone support for current PC desktop and application software, installing, upgrading, troubleshooting and administering Windows versions of Microsoft Office Suite, and other IntraHealth standard software (e.g. Windows, MS Outlook, Chrome,) .
- Knowledge of Desktop operating systems, various software applications and basic hardware for the PC; principles and theories of network systems and management; Internet technologies and products; basic understanding of electrical safety procedure.
- Prior working experience in NGOs set up
- Knowledge of eHealth systems such as DHIS2 & Open MRS is an added advantage.
- Ability to work under pressure with limited supervision and take initiative.
- Solid training skills.
- Excellent organizational and interpersonal skills with a service oriented outlook
- Good team player.
How to Apply:
All suitably qualified and interested candidates who wish to join the USAID RHITES-E Project should upload an updated CV/Résumé, completed USAID Form 1420 Contractor Employee Biographical Data Sheet, download here and three professional references to this E-mail address: mbalejobs@rhites-e.org
Deadline: 2nd March 2018
: List of Current Job Vacancies / Opportunities in Uganda