Front Desk Officer Jobs – Netran Enterprises
Organisation: Netran Enterprises
Duty Station : Kampala, Uganda
About US:
Netran Enterprises was established in 2019. We are distributors of Fast Moving Consumer Goods(FMCG’s). We are in the business of trading in the local market and we are looking to scale up our team. We are looking for passionate but yet resilient individuals to work with, If you think you are that individual, here is your opportunity.
Job Summary: The Front Desk Officer will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.
The goal is to make guests and visitors feel comfortable and valued while on our premises.
Key Duties and Responsibilities:
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Qualifications, Skills and Experience:
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma; additional qualifications will be a plus
How to Apply:
All candidates should apply online at the link below.
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