Hotel Supervisor Jobs – Sophie’s Signature Suite Entebbe
Job Title: Hotel Supervisor
Organisation: Sophie’s Signature Suite Entebbe
Duty Station: Entebbe, Uganda
About Sophie’s Signature Suites:
Sophie’s Signature Suites (SSS) is an apartment boutique Hotel in Entebbe, formerly the 15-room hotel known as Sophie’s Motel, now remodeled into a 7-apartments facility. Each apartment consists of a brand new bedroom, bathroom a furnished living room with sofa, TV, study/ dining table, satellite television and an equipped kitchenette.
Key Duties and Responsibilities:
- Reporting to the Managing Director on daily, weekly and monthly activities at the hotel.
- Overseeing front desk and customer care, housekeeping, laundry, kitchen
- Tasked with the supervision of all middle and junior staff. Delivery and maintenance of high quality service standards
- Robust marketing of the hotel on social media and in traffic partnerships with online portals, travel agencies and destination management companies,
- Responsible for coordinating and administering hotel services such as catering and accommodation facilities
- Carrying on regular social media updates
- Conversion of the marketing efforts & investment and sales relationships into strong and sustained room occupancy and revenue
- Ensuring security is effective at the premises.
- Conducting inspections of property and service
- Maintaining statistical and financial records of the hotel
- Customer care and development of repeat customer relationships
- Administration, procurement, cost control and reporting.
- Perform any other duties at SSS.
Qualifications, Skills and Experience:
- The applicant for the Hotel Supervisor job placement should preferably hold a Bachelor’s Degree in Tourism/Travel and hospitality management or any business management related course
- A minimum of three to four years’ experience in hotels and or travel agency or safari company including two years supervisor experience in an SME hotel
- Computer literacy skills with good understanding of digital and social media trend
- A friendly personality and a genuine desire to help and please guests;
- Demonstrated ability to think clearly and make quick decisions;
- Numeracy and logistical planning skills;
- A professional manner and a calm, rational approach in hectic situations;
- Demonstrated ability to balance customer and business priorities;
- High degree of flexibility and a ‘can do’ mentality;
- Energy and patience;
- Excellent communication and interpersonal skills, especially when dealing with Guest
How to Apply:
All suitably qualified and interested Ugandan nationals are encouraged to send their applications with updated CVs and academic credentials via E-mail to: nkuutucn@hotmail.com
Deadline: 16th July 2017
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