IT Officer NGO Jobs – Comprehensive Rehabilitation Services in Uganda (CORSU)
Organization: Comprehensive Rehabilitation Services in Uganda (CORSU)
Duty Station: Kisubi, Wakiso, Uganda
Reports to: Head of HR&OD
About US:
Comprehensive Rehabilitation Services in Uganda (for people with disability) was established in 2006 as a private non-profit, non-governmental organization and is supported by CBM (Christian Blind Mission). CoRSU Rehabilitation Hospital and Rehabilitation Centre on Entebbe Road provides Orthopaedic Surgery, Plastic Surgery and Rehabilitation, mainly for children with disability.
Job Summary: The IT Officer will mainly develop, support, maintenance and performance of all databases; work with the developers and users of the databases and database applications to assist, manage and tailor the databases to meet CoRSU needs and requirements; plan and direct the development and implementation of database changes when required and to ensure optimum performance from the database sub-systems and related applications..
Key Duties and Responsibilities:
- To review, analyze, and create detailed documentation of business systems and user needs including work flow, program functions and steps required to develop or modify computer programs.
- To develop policies and procedures for database operations, maintenance, security, archiving and recovery.
- Design, install, monitor, maintain, and performance tune Filemaker databases while ensuring high levels of data availability.
- Ensure a secure system by assisting with regular anti-virus and MS Windows security updates, data backups.
- Consult with supervisors to determine business, functional and technical requirements for specified applications.
- To analyze the different department unit’s activities and trends and compare, analyze against the service standards and best practices
- Managing of the Back Office Automation Systems by ensuring proper usage of the system and implement best practices on usage of these systems to avoid any setbacks.
- Administer, manage data collection, usage reporting, and integration and user management on back office systems. Prepare routine reports (financial, quality, production, customer service)
- Continuously monitor, review and maintain the agreed performance levels necessary to deliver the operational volumes required to meet the company’s internal and external business needs.
- Assist application users in identifying and describing problems or opportunities that need to be addressed.
- Plan and implement systems design and development projects.
- Design and develop users’ manuals and corresponding training programs for new and existing systems.
- To prepare, in consultation with users, implementers, and operation representatives the acceptance plan for any new changed system.
- Assist supervisors to develop tactical and strategic product, services and / or programs to support the business unit’s goals.
- Works closely with the staff to identify and maximize opportunities to use
- Information Technology to improve product service and /or program business processes.
- Suggest to the hospital best possible applications that can aide it in enhancing performance and bringing out the best performances out of its employees and how best possible to publicize it and increase its reach to both the disadvantaged and potential donors.
- To communicate regularly with technical, applications and operational staff to ensure database integrity and security plus issues escalation to external support groups where necessary.
- Run End of Day operations.
- Report for duty on time and perform any other duties that may be assigned from time to time by the supervisor.
Qualifications, Skills and Experience:
- The applicant must hold a University degree in computer science information, systems information technology or engineering from a reputable institution;
- Professional CCNA qualification
- Uganda craft grade one certificate
- At least three years of working experience in the area of database administration and data centre management
- Experience in development of a successful long-running applications/ projects
- Broad knowledge of: Microsoft windows server 2003, 2008 ,2012, Microsoft office 2003,2007,2013, wired and wireless networking skills, desktop and server hardware, antivirus and remote support products.
- Expose to VMware ESX and vCenter 4.x and above and WatchGuard firewalls.
- Cisco router programing & internet working
- Bay networks – TCP/IP, SNMP, FDDI Internet information server
- Knowledge of shell scripting and other scripting languages like Perl, Python, PHP etc •OCP, MCDBA, and Oracle PL/SQL and UNIX certification preferably HP-UX and LINUX will be desirable.
- All electronics hardware repairs and Troubleshooting
- Knowledge of SQL and database management Systems is a must
- Ideally support in file, mail, web , database and print servers
- Integrating secure payment systems
- Ability to troubleshoot and resolve network problems, install and operate network monitoring tools and maintain network documentation.
- Analytical & problem solving skills and to quickly assess organizational needs relative to databases and data center problems;
- Good analytical, technical and communication skills.
- Excellent presentation and organizational skills;
- Well documented procedures for monitoring system performance levels
- Self-motivation and the job holder will be required to occasionally work for long hours.
- Ability to communicate effectively both in writing and in verbal discussions with users;
- Ability to work independently at any location in an ICT support capacity.
- Good People management and supervisory skills and ability to manage third party contractors.
How to Apply:
All candidates should send their applications (detailed CV, covering letter plus relevant copies of academic qualifications) should be submitted to The Head of Human Resources, CoRSU Hospital P.O. Box 46 Kisubi or email to recruitment@corsuhospital.org
Deadline: 24th May, 2019 by 5:00pm.
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