IT Officer USAID Project Jobs – University Research Co., LLC (URC)
Organisation: University Research Co., LLC (URC)
Project Name: USAID Regional Health Integration to Enhance Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) Project
Duty Station: Jinja, Uganda
Reports to: IT Support Specialist
About US:
University Research Co., LLC (URC) is a global company dedicated to improving the quality of health care, social services, and health education worldwide. With a non-profit affiliate, the Center for Human Services (CHS), URC manages projects in over 45 countries, including the United States.
About USAID RHITES-EC Project:
University Research Co., LLC (URC) is implementing the USAID Regional Health Integration to Enhance Health Services in East Central Uganda Project (USAID/Uganda RHITES-EC) whose aim is to support the implementation of a comprehensive integrated investment in regional health, nutritional assistance and HIV/AIDS programs. The five-year project targets 11 districts in East Central Uganda with an estimated total population of 4.1 million through a district-based integrated package of quality health, nutrition, HIV / AIDS and child development services.
Job Summary: The IT Officer will assist perform a variety of moderately complex information technology support duties to ensure smooth delivery of technology department. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals to achieve desired results. He or she will provide information to staff on established policies and procedures, or services provided.
Key Duties and Responsibilities:
- Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs;
- Assist in setting up and configuring desktop computers, peripherals and accounts assigning security level in consultation with IT Support Specialist;
- Installs software and installs and repairs hardware and peripherals as directed:
- Assist troubleshoot, diagnose problems, implements corrective action procedures within prescribed guidelines and for escalates to other technical resources as appropriate;
- Provides basic troubleshooting, repair and maintenance for computer equipment {e.g. microcomputers, disk drives, and laser printers} and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems;
- Assist set up and submit production jobs and edits and debugs computer output with support from the IT Specialist.
Qualifications, Skills and Experience:
- The applicants for the USAID RHITES-EC IT Officer career placement must hold a BSc Information Technology
- A minimum of three or more years of related experience with computers and providing customer service in a technology environment;
- Computer Operations training, or experience in a multi-operation system or production control environment preferred.
- Extensive knowledge in hardware maintenance and repairs;
- Previous experience working for an NGO is an added advantage
- Excellent written and oral communication skills.
- Proven ability to set priorities, multi-task and work collaboratively as well as independently; excellent interpersonal skills.
How to Apply:
All suitably qualified and interested candidates who wish to join the USAID RHITES EC Project should send their cover letters, certificates of good conduct curriculum vitae, copies of academic credentials and contact information for three professional references addressed to:
Human Resource Coordinator,
University Research Co., LLC – Centre for Human Services
Plot 1 Bridge Lane, Mpumudde Division,
P.O. Box 5053, Jinja, Uganda
E-mail to: HR-RHITES-EC@urc-chs.com
Deadline: 26th April 2019
: List of Current Job Vacancies / Opportunities in Uganda