IUM Namibia Sales Agents Development Programme

Contents hide

1 IUM Namibia Sales Agents Development Programme

1.1 International University of Management ( IUM Namibia ) Pages

IUM Namibia Sales Agents Development Programme

About this course:
This course has been developed to help Sales Agents in any sales field such as Insurance, financial services, property, or the telesales field. The course and will help you protect your existing book of business, while tapping the vast reserves of profit that lie hidden just beneath your current marketing efforts and existing customers.
What you will learn:

Getting clients to take your products and services.
Improved telephone call handling.
Better quote conversions.
Overcoming Objections
Reducing cancellations
Making the most of client touch points.
Turning clients into fans.
Understanding the regulations that impact your particular industry

Who should attend:
Sales agents in any industry including Insurance, Financial, Advertising and Real Estate who want to grow their business and increase their sales.
Duration:
I week + Pre-course reading
Entry Criteria:
Minimum of 12 months in a sales role

Module	Subject	Duration
Sales Agents Development Programme	Leadership skills required of a new manager Goal setting and planning management Time management and communication Building effective interpersonal interactions Developing personal and work group improvement plans	1 week in class 1 week self-study 1 day exam
Senior Managers Development Programme	Business Ethics Self-Development Boot Camp Basic Business Management – Boot Camp for Business Owners Understanding the Sales Cycle Customer Relationship Management Industry Specific Regulations Industry Specific Policies and Documentation	1 week in class 1 week self-study