Manager, Agency Banking Job Vacancy – Equity Bank
Job Title: Manager, Agency Banking
Organization: Equity Bank
Job REF: OPS/EQBUL 10/2019/3
Reports To: Head, Business Projects
Duty Station: Uganda
About US:
Equity Bank is one of the region’s leading banks whose purpose IS to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern, inclusive financial services that maximize their opportunities. With a strong footprint in Uganda, Kenya, Tanzania, Rwanda, Southern Sudan and DR Congo, Equity Bank is now home to more than 12 million customers, the largest customer base in the Eastern African Region.
Job Summary: The job holder is responsible for the planning, development and execution of Agency Banking operations strategy and other financial inclusion initiatives in line with the Bank’s growth strategy.
Key Duties and Responsibilities:
- Develop and implement the Agency distribution channel strategy
- Drive agency banking growth through product development, new acquisitions and expansion and enhancement of existing relationships.
- Coordinate various Agency Product implementation activities across key stakeholders
- Ensure that the branch staff are well trained in all new initiatives undertaken on all delivery channels.
- Oversee the execution of an agent monitoring and support framework
- Develop and implement Service Level Agreements within the bank and with all third parties.
- Perform periodic reviews and drive performance of agency banking personnel.
- Enforce compliance as per Agency banking guidelines.
- Oversee branding as per operating standards
Qualifications, Skills and Experience:
- Bachelor’s degree in a business related field from a recognized university.
- 5 years’ General banking experience inclusive of 2 years at supervisory/ Management level
- In-depth knowledge of Agency Banking Business Model, technology & operations
- Good commercial knowledge/awareness
- Customer centric disposition
- Good knowledge of the banks products and services.
- Demonstrated understanding/experience of agency banking model
- Good analytical and presentation skills.
- Demonstrated good geographical, demographic and economic knowledge of regional environment
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application along with a detailed Curriculum Vitae and copies of the relevant certificates and testimonials, quoting the respective job title or ref no in the subject field to recruirtment@equitybank.co.ug or post to The Head of Human Resources, Equity Bank {U} Ltd, P.0. Box 10184 Kampala
Only short listed candidates will be contacted. Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the work piece.
Deadline: Friday 8th November 2019