Manager, Performance & Process Improvement Job Opportunity – Living Goods (LG)

Manager, Performance & Process Improvement Job Opportunity – Living Goods (LG)

Job Title:              Manager, Performance & Process Improvement

Organisation: Living Goods (LG)

Duty Station: Kampala, Uganda

Reports to: Associate Director, Field Operations

About US:

Living Goods (LG) seeks to improve the lives of tens of millions of underserved customers by revolutionizing the way community health is delivered in the developing world.  To do this, Living Goods not only grows its own business operations, but also dramatically magnifies its impact through large-scale partnerships.  Living Goods supports networks of ‘Avon-like’ micro-entrepreneurs who go door-to-door teaching families how to improve their health and wealth while selling affordable, high-impact products like basic medicines, fortified foods, water filters, clean cook stoves, and solar lights.

Job Summary: The Manager, Performance & Process Improvement will analyze underlying operation systems, improve processes, come up with new initiatives and help the whole crew perform better. Living Goods’ work at the community level could not happen without a great field operations team.  They are the stage crew that works behind the scenes to make for a powerful community healthcare delivery.  And like every great stage crew, they need a great manager to support them with the right initiatives and systems to thrive and deliver scalable high impact community health.

Key Duties and Responsibilities:  

  • Measure what matters. Assess and analyze field operations performance, processes and systems.
  • Make us better. Identify ways to replicate what’s working and correct what’s not. Design and new initiatives and policies including operations, HR, IT, supply chain….
  • Action decision. Ensure effective implementation of new initiatives and policies across the field operations team

Qualifications, Skills and Experience:

  • The applicant must hold a BA but preferably a Master’s degree in planning, design or other relevant area.
  • Operations experience. Five or more years of experience in process improvement or project management with experience either in the global health or private sectors.
  • Project management skills.  You work in a methodical way, breaking down projects into manageable parts.  You have a gift for staying organized.
  • Flexibility. You’re able to cope with change and unpredictability.
  • Results driven.  You set goals and strive to achieve them.
  • Committed to our mission.  You have a demonstrable commitment to international development and global health.
  • Team player.  You play well with others enjoy seeing the impact of our work as a team.
  • Multitasks.  You’re able to juggle multiple tasks at once while ‘keeping calm and carrying on.’  You think strategically, handle ambiguity and work well in a multicultural environment.

How to Apply:

All suitably qualified and interested candidates are strongly encouraged to apply online at the web link below.

Click Here

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