Manager Quality Assurance Employment Opportunity – Uganda Tourism Board (UTB)
Job Title: Manager Quality Assurance
Organisation: Uganda Tourism Board (UTB)
Duty Station: Kampala, Uganda
Reports to: Deputy Chief Executive Officer
About US:
Uganda Tourism Board (UTB) is a statutory organization established by Uganda Tourism Board Statute of 1994 and reconstituted in the Tourism Act 2008. Its objectives are:
- To promote and contribute to the Development of Tourism sector both within and outside of Uganda.
- To coordinate with the Ministry responsible for Tourism and the private sector in the implementation of the National Tourism policy.
Job Summary: The Manager Quality Assurance will be responsible for enforcing and monitoring standards in the tourism sector through registration, inspection and licensing of all tourism enterprise in the Country.
Key Duties and Responsibilities:
- Develop, maintain, and administer an efficient and effective Quality Management System in compliance with statutory regulatory requirements and industry recognized best practices for the tourism sector in Uganda.
- To enforce and monitor standards in the tourism sector through inspection, registration, monitoring, classification, licensing, sensitization ensuring processes and practices are compliant with the current global standards.
- Identify tourism sector standards gaps and to propose standards to bridge these gaps.
- Develop and implement regulatory standards and guidelines for all tourism facilities in the Country.
- Undertake and commission appropriate research in the field of tourism
- Develop and implement strategies to encourage investments in the tourism sector
- Develop and operationalize tourism products diversification for Uganda
- Support the tourism private sector investors in compliance with the statutory standards
- Engage in proactive relationships with other government regulatory authorities and the Local Governments to facilitate quality assurance in the tourism sector in the country.
- Performs any other related official duties as you may be assigned from time to time.
Qualifications, Skills and Experience:
- The applicant should hold an Honors Bachelor’s Degree in Tourism, Leisure and Hospitality Management from a recognized University.
- Master’s degree in the Tourism or Leisure or Hospitality Management.
- At least eight (8) years of progressive working experience in Tourism and Hospitality Quality Assurance in a busy and reputable private and public organization with three (3) years at senior management level.
- Position requires a highly diplomatic and tactful individual with exceptional critical reasoning skills who is detail oriented.
- Effective interpersonal skills
- Track record partnership relations skills
- Strong collaboration and development skills.
- Proactive team player enthusiastic with high work ethics
- High level of attention to details capable of efficient use of time and project management skills essential.
- Excellent communication (written and verbal) and presentation skills
- Age: Below 45 years
How to Apply:
All suitably qualified and interested Ugandans should send their application letters with detailed Curriculum Vitae (functional email, telephone contact and postal address), plus copies of all academic certificates and transcripts, copy of valid National Identity Card and the contact details (telephone, postal and email addresses) of three competent referees should be sent by courier or hand delivered to the address below;
Chief Executive Officer,
Uganda Tourism Board (UTB),
Plot 42, Rotary Avenue (Lugogo Bypass),
6th Floor, Lugogo House,
P.O. Box 7211 Kampala,
Tel: +414-342196/7
Deadline: Friday 13th July 2018 by 5:00pm
NB: Please note that only shortlisted candidates will be contacted. Any form of lobbying will lead to automatic disqualification.
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