No Experience IT Officer Jobs – Billbrain Institute of Technology (BIT)

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No Experience IT Officer Jobs – Billbrain Institute of Technology (BIT)

Job Title:       IT Officer (No Experience Jobs)

Organisation: Billbrain Institute of Technology (BIT)

Duty Station: Kampala, Uganda

 

About US:

Billbrain Institute of Technology (BIT) is a registered Training Institute established under the laws of Uganda as a private held training Institution. With a majorly practical approach to training, and learning, our aim is to impart skills that are beneficial and applicable in the marketplace, placing our learners a notch above competition, and thereby positioning them as efficient resources in their respective domains of specialisation, while equally offering them adequate skills to undertake flexible forms of employment as global citizens.

 

Job Summary:  The IT Officer will technically support the company’s IT and customer care functions, and offering training services to students enrolled on short course study programs.

 

Key Duties and Responsibilities:

  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Install and configure computer hardware operating systems and applications
  • monitor and maintain computer systems and networks
  • Develop, maintain, support and support all dynamic web portals/content management systems
  • Take staff or clients through a series of actions, either face-to-face, over the phone, or virtual meeting tools to help set up systems or resolve issues
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required
  • Provide support, including procedural documentation and relevant reports
  • Follow diagrams and written instructions to repair a fault or set up a system
  • Support the roll-out of new applications
  • Set up new users’ accounts and profiles and deal with access issues on systems
  • Respond within agreed time limits to call-outs
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritize and manage many open cases at one time
  • Rapidly establish a good working relationship with Institute staff, students, clients and other professionals, such as consultants and software developers
  • Test and evaluate new technology
  • Conduct electrical safety checks on computer equipment.
  • Train, access, and support students enrolled in short-courses study programs
  • Undertake any other related duties and responsibilities that may, from time to time, be assigned

Qualifications, Skills and Experience:

The applicant should have relevant qualifications

 

How to Apply:

All interested candidates should submit their CVs, along with all other supporting documents to: careers@bit.ac.ug

 

NOTE: Only shortlisted candidates will be contacted.

 

Deadline: 10th August, 2023 by 05:00 pm.

 

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