Senior Human Resources Business Partner (SHRBP) Employment Opportunity – ENCOT Microfinance Ltd

Senior Human Resources Business Partner (SHRBP) Employment Opportunity – ENCOT Microfinance Ltd

Job Title:          Senior Human Resources Business Partner (SHRBP)

Organisation: ENCOT Microfinance Ltd

Duty Station: Uganda

About US:

ENCOT Microfinance Ltd is a social impact, fast growing and innovative MFI Headquartered in Masindi. Operating a network of FIVE branches located Masindi, Kigumba, Hoima, Kagadi and Nakasongola, ENCOT’s mission is to provide loans and enterprise development services to small/medium size rural entrepreneurial communities, most especially women, to allow them curve their own paths out of poverty through creation of own jobs. It serves over 20,000 clients in the Mid-Western / Central Regions.

Job Summary:  The Senior Human Resources Business Partner (SHRBP) will oversee the organization’s human resources strategy and activities. The SHRBP role is a key member of the management reporting to the COO with matrix relationship to the office of the CEO. The SHRBP is responsible for the oversight and execution of ENCOT’s Human Resources (HR) function, including developing and executing effective strategies to attract, develop, reward and retain outstanding employees. The SHRBP collaborates with the executive team/senior leadership to build, reinforce, and safeguard the organizational culture to exceed customers’ and employees’ expectations. The HRBC will provide a vision and value proposition for Human Resources as well as advice, counsel and guidance in creating an enduring, highly-productive, ethical, engaged, customer-focused and results-oriented organization.

Key Duties and Responsibilities: 

  • Establishes credibility as a senior level HR business partner throughout the organization with management and the employees in order to be a trusted adviser, coach and problem solver.
  • Participates in the development of the organization’s plans and programs as a strategic partner but particularly from the perspective of the impact on people, culture and employee engagement.
  • Translates ENCOT’s strategic and business plans into objectives and HR strategies to enhance performance.
  • Plans, develops, implements, and evaluates HR strategies, practices and policies to ensure desired outcomes are achieved.
  • Creates a learning environment, brings knowledge and promotes change management strategies and practices to support organizational change.
  • Develops staffing strategies and programs to identify and select top talent within and outside the organization. Identifies appropriate and effective external sources for candidates for all levels within the organization. Builds interviewing skills and selection tools to support those who interview candidates. Ensures the selection process is compliant and consistent with ENCOT strategic priorities and policies.
  • Develops on boarding and orientation processes in collaboration with hiring managers for all new hires to ensure a positive initial employment experience and minimize turnover within the first 90 days.
  • Consistent with a shared responsibility and total rewards philosophy, develops progressive, competitive and proactive compensation and benefits programs that motivate, incent, reward and retain employees. Ensures salary structure(s) and range(s) are market competitive. Participates in compensation and benefits surveys on behalf of the MFI.
  • Maintains cost effective, mutually beneficial relationships with third party compensation and benefits consultants and plan providers.
  • Develops effective performance management practices and processes that align organization goals to individual performance accountability, encourages high performance and rewards high performers. Must have a good understanding of the balanced scorecard system/principles/tools.
  • Creates and implements organizational talent management and development programs. Areas of activity will include competency assessment, training and development, career development and succession planning.
  • Oversees and ensures accurate time keeping, payroll processing and payroll accounting and payroll record keeping.
  • Ensures compliance with applicable national laws and UMRA regulatory requirements.
  • Maintain annual Affirmative Action Plan and supporting documentation. Acts as primary advocate for diversity and inclusion in the workforce at all position levels and in all parts of the organization.
  • Administers the organization’s private pension scheme ensuring accurate record keeping, processing and communication to participants. Reports on program status per scheme requirements to advisors, senior management and the Board. Implements scheme changes deemed to be in the best interest of the organization.
  • Develops appropriate policies and programs in support of a positive, engaging work environment. Provides assistance and counseling in the explanation and interpretation of human resource guidelines to both management and staff relating to work-related problems and issues encountered by them. Develops and maintains the Employee Handbook, policies and supporting procedures to ensure effective Employee Relations that reinforces an employee- and customer-focused, high-performance culture.
  • Supports and establishes organization-wide employee communication vehicles and develops messaging that keeps employees informed and engaged.
  • Leverages HR technology to drive efficient HR processes, analytics and reporting. Proactively manages the relationship with the technology provider.
  • Ensures employees and managers gain value from the technology and are competent on the use of tools and information available to them within the system.
  • Leads and coordinates the HR plans and integration activities associated with acquisitions and other partnerships of the organization.
  • Manages the budget and other financial measures of the Human Resources Department.
  • Keeps abreast of new and innovative practices in Human Resources through reading, continuing education, networking and associations with other professionals, vendors and consultants.

Qualifications, Skills and Experience:

  • The Senior Human Resources Business Partner (SHRBP) must hold a Bachelor’s degree in a related field is required. Advanced degree in a related field is preferred.
  • HR Certification at any level is desired.
  • Five years of progressively responsible HR management experience.
  • Experience in the Microfinance and/or banking industry is strongly preferred.
  • Must have strong recent experience in the development and maintenance of compensation and benefits philosophy, methods, and programs.
  • Demonstrated skills in the development and implementation of effective training programs, including the ability to lead and train groups.
  • Experience working with a geographically distributed workforce. Must have knowledge of Uganda labor laws.
  • Flexible and able to multitask; can work within an ambiguous, fast-moving environment while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems.
  • Proficiency in MS Office suite, good understanding of IT and its role in modern management.
  • Able to travel as needed.
  • Prior experience/exposure as a Human Resource Officer or HR business partner or related role highly desired.
  • Knowledge of contemporary Human Resources principles and practices.
  • Prior experience working in the Microfinance or banking industry.

How to Apply:

All suitably qualified and interested candidates should send their applications in PDF (Cover Letter, CV, and Copies of relevant academic papers) by email only to hr@encot.org or hand deliver their applications to the address below;

The Head of Human Resources,

ENCOT Microfinance Limited,

Plot 88. Port Road,

P.O. Box 389, Masindi – UGANDA

Deadline: 1st June 2018

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