Several No Experience Customer Service Jobs – Enterprise Bankers – Absa Group (Formerly Barclays Bank UK)
Job Title: Enterprise Bankers (Several No Experience Customer Service Jobs)
Organization: Absa Group Limited (formerly Barclays Bank UK)
Duty Station: Kampala Road, Uganda
About US:
Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees.
We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (Barclays Bank in Tanzania and National Bank of Commerce), Uganda and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania and Zambia.
Key Duties and Responsibilities:
- Sales Target: Proactively make self-initiated contact with customers in order to deliver against the required sales targets
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Customer Experience: To provide service excellence and achieve customer satisfaction
Qualifications, Skills and Experience:
- The ideal applicant for the Absa Group Limited Enterprise Banker should have a commercial mindset – Junior (Meets some of the requirements and would need further development)
- Customer Excellence – Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements)
- Effective communication – Basic (Meets all of the requirements), English
- Experience in a similar environment
- Further Education and Training Certificate (FETC) – Business, Commerce and Management Studies
- Openness to change (Meets some of the requirements and would need further development),
- Product and/or Service Knowledge (Meets some of the requirements and would need further development)
- Sales Management (Meets some of the requirements and would need further development)
How to Apply:
All suitably qualified and interested candidates who wish to join ABSA Group in the aforementioned capacity should apply online at the link below.