19 Diploma Jobs – Sales and Marketing Officers – UGAFODE Microfinance Limited (MDI)
Job Title: Sales and Marketing Officers (19 Job Opportunities)
Organization: UGAFODE Microfinance Limited (MDI)
Duty Station: Bombo Road, Ibanda, Ishaka, Jinja, Kagadi, Kyotera, Lira, Lyantonde, Mbale, Mbarara, Mpigi, Nakasero, Nakivale, Nansana, Ntungamo, Rubaga Road, Rukungiri, Rushere and Sembabule, Uganda
Reports to: Sales & Marketing Supervisor
About US:
UGAFODE Microfinance Limited (MDI) is a registered financial institution in Uganda and is adherent to the Central Bank’s regulations and guidelines and was founded in 1994 to provide quality microfinance services.
Job Summary: The Sales and Marketing Officers (SMO) are responsible for performing several activities related to establishing and maintaining valuable customer relationships through selling the institutions products and services by meeting customers’ needs and ensuring that they feel appreciated so as to enhance UGAFODE’s competitive advantage in line with compliance, best practice and risk perspectives. Interested applicants should be willing to work in the following locations: Bombo Road, Ibanda, Ishaka, Jinja, Kagadi, Kyotera, Lira, Lyantonde, Mbale, Mbarara, Mpigi, Nakasero, Nakivale, Nansana, Ntungamo, Rubaga Road, Rukungiri, Rushere and Sembabule.
Key Duties and Responsibilities:
- Conducting sales: As per approved sales strategy for the institution, perform sales activities for both loan and liability products by identifying prospecting customers so as to maximize value out of company products and services within current and future delivery channels and branches.
- Customer Service standards: Offer good customer service to existing and prospective customers in compliance with set service standards so as to foster efficiency, Turn Around time in the management of customer feedback in the growth of sales for the institution.
- Submitting sales reports: Documents and submits timely and accurate sales reports such as Activity/Call reports, new to book customers, value realized out of customers, retention vs exited customers, Product performance reports etc. so as to track performance against set targets, support accountability and growth of the sales segment within UGAFODE.
- Adherence to Compliance requirements: Conduct and coordinate sales activities in compliance to the bank’s and market standards in regards to; on- boarding and retention of customers through a professional account relationship management and customer service process perspectives.
- Support with debt recovery measures: Regularly monitors loan performance, undertakes calls, visits, follow ups and/ other approved measures aimed at supporting clean loan portfolio in line with credit guidelines and procedures as approved from time to time.
- Managing sales budget: In line with annual sales plan, performs all sales and submits due accountability for all financial resources approved in the performance of such sales activities across the institution in a timely manner.
Qualifications, Skills and Experience:
- The ideal candidates for the UGAFODE Microfinance Limited (MDI) Sales and Marketing Officer job must hold Diplomas in Business management/Administration, Marketing, Economics or any other business related subject.
- At least one year of related work experience in a financial institution or from any sales-driven environment.
- Any prior experience in sales and or marketing is added advantage.
How to Apply:
All suitably qualified and interested persons who meet the above criteria should submit (as one document) motivation letters together with an up to date CV to our email only: recruitment@ugafode.co.ug (Please indicate the position you are applying for in the subject line e.g. “Sales and Marketing Officer”). Applications should be addressed to the Head of Human Resource.
Deadline: 10th February 2020