4 Officer – Language Specialist Job Opportunities – Uganda Revenue Authority (URA)
Job Title: Officer – Language Specialist (4 Job Opportunities)
Organisation: Uganda Revenue Authority (URA)
Duty Station: Kampala, Uganda
Reports to: Respective Station Head / Supervisor
Preferred Languages; Chinese (Mandarin/Cantonese) (2 Jobs) and Hindi (2 Jobs)
Job Code: HRM/030/602
About US:
The Uganda Revenue Authority (URA) was established by the Uganda Revenue Authority Statute of 1991 and set up in September of the same year as a central body for assessment and collection of specified revenue, to administer and enforce the laws relating to such revenue and to provide for related matters. This statute incorporated all the laws that were in force then regarding tax collection. The new organization (URA) amalgamated the three tax administration departments that were responsible for all the taxes collected by the Central Government of Uganda.
Job Summary: The Officer – Language Specialist will implement tax policies and regulations while providing language translation services in support of the assessment, collection, and recovery of taxes in line with the URA Policies in order to improve revenue performance and taxpayer compliance.
Key Duties and Responsibilities:
- Oversee the development of specialist tax payer information and education programs targeting specific tax payer communities.
- Manage the design and translation of specialist tax payer information for targeted tax payer communities.
- Act as a resource person on the team handling critical tax payer audit programs.
- Offer technical guidance to management on the most effective ways to reach out and support the targeted tax payer communities and to promote relations with URA.
- Provide consultation and/or technical assistance to colleagues and community stakeholders in the area in the implementation of tax programs.
- Render support in the development and dissemination of culturally and linguistically appropriate tax literature and educational materials.
- Develop connections and formal or informal agreements with specific tax payer communities, ethnic, culture and other diverse groups in the community.
- Create mechanisms to receive cultural community input that informs the design and implementation of the tax administration initiatives.
- Develop education and outreach strategies and partner with cultural and community/ neighborhood leaders and organizations to foster partnerships and coordination so that the cultural community is included in the development and implementation of the tax administration programs.
- Provide support in the development of a training plan and training performance standards and offer technical assistance to deliver the appropriate trainings and serve as a trainer.
Qualifications, Skills and Experience:
- The applicants for the Uganda Revenue Authority (URA) Officer – Language Specialist jobs should possess Bachelor’s degrees in humanities or education with a bias in languages and or mass communication
- The candidates must be fluent in both written and spoken capability for any of the two languages of hindi or chinese (mandarin/Cantonese).
- Professional qualifications in any of the areas of Taxation Administration, Accounting or Information systems audit,
- Specialized training in any of the areas of customer care, data analysis, audit, fraud examination, or project Management
- At least two years’ experience of working with clients who speak the respective languages (Chinese or hindi).
- Broad knowledge of cultural and linguistic competence principles and concepts
- Knowledge of organizational change principles and concepts.
- Extensive knowledge and expertise in the use of multimedia systems for communication including social media
- A bias for obtaining results with a strong quality focus
- Highly analytical skills
- Mature and assertive
- High degree of integrity
- Team leadership capability
- Ability to manage a rapidly changing environment/emergency
- Disciplined personal life
- Ability to work under pressure
- Proven ability to work effectively with culturally diverse staff and populations
- Ability to communicate accurately and effectively in written and verbal form in the respective language of interest
- Flexible and creative.
- Assertive and able to work in a multiple task and multidisciplinary environment
- Skills in conflict resolution and coaching
- Age: Between 28-38 years
How to Apply:
All suitably qualified and interested candidates who wish to join URA should apply online by visiting the website below. Please go to Careers link, Click Here, ‘CAREERS -> EXPERIENTIAL HIRING -> Login (If new, register, else continue)’ to view detailed job description of the roles and responsibilities and other required competencies. All applicants are required to scan and attach copies of the required academic documents only e.g. Transcript, O’ Level, A’ level, Degree certificates. Each attachment should not exceed a limit of 1 MB and ONLY Portable Document Format (pdf) are allowed.
Note: The list of shortlisted and successful candidates will be published on the URA website. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Authority. Any applicants found with forged academic documents will be charged in the courts of law.
Deadline: 24th June 2017 at 11:59pm