Infrastructure & Server Administrator Job Placement – Finance Trust Bank (FTB)
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Job Title: Infrastructure & Server Administrator
Organization: Finance Trust Bank (FTB)
Duty Station: Kampala, Uganda
Reports to: Manager Infrastructure & Network Support
About US:
Finance Trust Bank is licensed as a Tier 1 Commercial Bank after taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank is a fully-fledged commercial bank serving a clientele of over 350,000 depositors and over 28,000’ borrowers, through a network of 36branches countrywide. The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The Infrastructure & Server Administrator will mainly be responsible for the proper monitoring and maintenance of FTB’s computersystems, hardware and communications infrastructure; design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications.
Key Duties and Responsibilities:
- In charge of ensuring proper maintenance of user workstations infrastructure and update the IT assets inventory.
- Provide technical specifications for user workstations and configure all new workstations.
- Effectively track movement of hardware using equipment movement forms.
- The incumbent will evaluate user hardware needs and provide support to users on peripherals, printer configuration, management, and disk space optimization.
- Monitor file servers for viruses, and keep server and client anti-virus signatures current.
- Manage and monitor server configuration, performance, and activity of all servers in a Windows domain including Active Directory, ensuring that each server meets 100% planned uptime.
- Responsible for the proper maintenance of the Bank’s UPS’s by regular checkups and ensuring that only recommended computer hardware is connected to UPS systems.
- Keenly monitor incident details, including the configuration items affected to protect systems from unwarranted configuration changes.
- Implement the auditing policy in respect of datacenter requirements.
- Install and maintain various Storage, Backup, Recovery and Data Protection infrastructure.
- Install and configure new hardware, software releases, system upgrades; evaluate and install patches.
- Manage and monitor server configuration, performance, and activity of all servers in a Windows domain including Active Directory, ensuring that each server meets 100% planned uptime.
- Ensure access to online services; links between servers and desktops, phones and printers.
- Establish best practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware and peripheral devices.
- Manage FTB Switches, Cabling and all network identities and addresses according to correct standards and procedures.
- Regularly monitor and report on the performance of hardware equipment and operating systems, explain any performance deviations and provide recommendations for the redress of any difficulties.
- Tasked with the administration of the FTB firewalls and maintaining routine password changes.
- In charge of the administration of the CISCO PBX and programming user handsets.
- Set call limits and manage user account codes and disk quotas.
Qualifications, Skills and Experience:
- The applicant for the Finance Trust Bank Infrastructure & Server Administrator job placement should hold a Bachelor of Science degree in computer science and a CISCO certification in networking.
- At least three years’ experience in a WAN/LAN environment, which must include configuring switches, routers and firewalls.
- Broad knowledge and understanding of computer systems, Network operating systems and computer applications.
- Ability to troubleshoot and resolve network problems, install and operate network monitoring tools and maintain network documentation.
- Ability to work independently at any Branch outlet in an IT support capacity.
- Good analytical, diagnostic and communication skills.
- Good People management skills and ability to manage third party contractors
How to Apply:
All qualified candidates should submit their applications which should include; photocopies of academic testimonials, a CV with at least three reference contacts, including the most recent employer, and telephone number to; Head, Human Resource, Finance Trust Bank, Plot 115 & 121, Katwe, P. O. Box 6972, Kampala, Uganda.
Deadline: 3rd June 2017