Ericsson Careers – Program Director – Head of Mobile Money East Operation
Job Title: Program Director – Head of Mobile Money East Operation
Organisation: Ericsson
Duty Station: Kampala, Uganda
About Ericsson:
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
Job Summary: The Program Director – Head of Mobile Money East Operation ensures that all contractual deliveries are fulfilled towards Contract. The role is responsible for ensuring end to end operational performance towards the account and MFS Delivery and operations according to agreed targets. The role is acting on behalf of Operations, typically for one or more customer accounts. The role shall ensure that the portfolio is managed and that projects within that portfolio are progressing according to schedule. Ensuring ADM and LCM is planned and executed for Mobile Money in an optimal set up. The role, with the insight of the ongoing portfolio, is key to ensure communication to the KAMs and Delivery and Operations organizations for specific progress and escalation support as well as towards engagement practices for providing input into opportunities towards the customer The role also includes supporting pre-sales activities.
Key Duties and Responsibilities:
- Secure and establish customer focused and efficient way of working for the M-Commerce in the areas: Customer Project Execution, Operations, Support and Manage services
- Work actively with optimizing work force set up
- Setting goals and follow up performance
- Secure resource allocation
- Resource forecasting
- Active part in creating Mobile Money delivery and operation organization
- Close cooperation with DU/R&D
- Support customer in preparation and delivery of services quarterly roadmap
- Own Regular governance with customer business and technology units
Qualifications, Skills and Experience:
- The applicant for the Ericsson Program Director – Head of Mobile Money East Operation must hold a University degree in Technology or Economics, preferably MSC, MBA or equivalent
- Strong leadership skills with focus on team performance 8+ years
- Result oriented with customer first attitude
- Can handle stressful and ambiguous situations
- Excellent communication skills in written and spoken English
- Self-motivated with strong drive and initiative, collaborative, relating and networking
- Track record as a leader and the ability to work independently preferably with a well-established contact network within Ericsson
- Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment
- Good at handling resource planning and competence development
How to Apply:
If you believe you are one of the ideal candidates for this opportunity in working with the world’s leading provider of telecommunications equipment & services, Ericsson, then visit the web link below for full job details and Apply Online.
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