Senior Manager/ Manager Technology

Job Purpose

To establish, plan, and administer the overall policies and goals for the country’s IT department, oversee all technology projects and operations and manage external engagements.

Key Responsibilities / Duties / Tasks

•             Lead regular departmental meetings, identification of cross cutting challenge areas within technology operations and coaching team members into growth.

•             Working with CD and HR teams on country’s IT team capacity & skill planning based on overall country’s digital strategy and expansion plans

•             Conduct regular feedback sessions, performance reviews and appraisals to the country Tech operations team

•             Specify job requirements and working with HR to hire new employees

•             Ensuring the country’s technical team and department is compliant with all company’s policies and requirements.

•             Review and approve the team’s expenses, requisitions, leave, performance,

•             Represent Living Goods in MOH technical working groups (steering and working committees) with central and county governments as well as other partners as required.

•             Support the country’s Senior Leadership team with overall technology leadership across all programming areas.

•             Interface leadership with other LG key managers/departments on all matter’s technology e.g. finance, grant, business development, advocacy, communication

•             Lead cross-functional meetings to access technology needs based on business objectives and articulating dependencies from other departments.

•             Work with the CTO and other technology managers to determine the LG Kenya ‘s most efficient processes, tools and platforms that can meet Living Goods needs and also support scalability into the future.

•             Develop strategical relationship with external entities i.e. ministries, implementers, technical vendors etc.

•             Demonstrate technical leadership in various technical projects

•             Put in place systems, tools and processes to regularly evaluate progress of all technology projects and working with other stakeholders to come up with improvement action plans.

•             Lead complex technical discussions with internal resources as well as with external vendors to ensure smooth collaboration and minimal business interruption through the lifecycle of technology project deployments.

•             Prepare and present quarterly Kenya IT performance against goals to the country’s leadership team and all Living Goods staff.

•             Lead IT supplier identification and regular governance to ensure LG derives maximum value.

•             Work alongside the country’s leadership team to articulate LG technology value to strategic external stakeholders e.g. donors, governments, partners.

•             Determine and managing of the country’s IT budget – for both technology needs and technical team development.

•             Articulate the country’s technology priorities to the CTO and within the global technology leadership team.

•             Work closely with the Kenya Country Director and the Deputy Country directors to come up with policies and plans that support the country’s expansion plans.

•             Working with HR team to develop career growth plans for Living Goods technical team.

•             Flag off major risks with technology platforms and advising the leadership team on appropriate mitigation plans.

•             Work alongside the leadership team to position Living Good as a competitive partner in strategic business development engagements.

•             Guide internal teams in design and technical execution in networking domain, ERP rollout and office 365 platforms.

Job Competencies (Knowledge, Experience and Attributes / Skills).

Academic Qualifications

•             Bachelor’s Degree in Computer Science and Information Technology or a related field;

•             Relevant professional qualification;

Professional Qualifications / Membership to professional bodies

•             Project management- PMP, Prince2, Scrum Master

•             Service delivery management- ITIL

•             Cloud, software development, database, networking certifications

Work experience required.

•             Minimum of ten (10) years’ relevant experience with three (3) years managerial level

Competencies/Attributes:

•             Ability to analyze, comprehend, and articulate the operational goals and strategic plan of the organization to guide decision making.

•             Leads the development of operational plan contributing to longer-term organizational strategy

•             Provides leadership in effective management and stewardship of programs/business units

•             Interpersonal and leadership skills and high levels of integrity

•             Builds commitment through collaboration, consultation and consideration of the stakeholders and the teams

Compensation

A competitive salary and benefits package commensurate with experience including health insurance and bonus opportunity.  The opportunity to be your best while making lives better for those in need.

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly.  Living Goods does not offer any positions without an interview and never asks candidates for money.  If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information.