Food Service Industry Jobs – Quality Supervisor – Rice Stop Ltd (High Class Restaurant)
Job Title: Quality Supervisor
Organization: Rice Stop Ltd (High Class Restaurant)
Duty Station: Kansanga, Kampala, Uganda
About US:
Rice Stop Ltd is a unique high end restaurant that is located in Kansanga
Job Summary: The Quality Supervisor will be responsible for maintaining a high level of quality food safety, service and store front in support of restaurant operations and end customers. Manage input and output rebalancing. Manage vendor supply of quality ingredients. Also, responsible for and training functions. Responsibilities include identifying opportunities for continuous in-store training and performance.
Key Duties and Responsibilities:
- Develop an in-store quality assurance program that supports brand initiatives and growth objectives.
- Enhance quality assurance execution in procurement, sourcing, deliveries, inventory management, and all in-store functions.
- Work with suppliers and internal departments to create product “standards” to be used in the restaurants to evaluate product conformance.
- Enforce vendor adherence to Rice Stop product specifications.
- Ensure the ability to track product sources by periodically visiting vendor premises/sourcing points.
- Update and track current nutritional / ingredient production costs for all finished product sold in Rice Stop
- Develop cash and sales balancing processes for the main restaurant and mobile restaurant and implement established processes.
- Establish and maintain key performance indicators for the restaurants that are in alignment with company goals and strategies and implement plans to improve supplier and staff performance.
- Ensure that all meals (take away and in-store) are consistently presented as per established standards.
- Establish, communicate and track staff sales performance.
- Develop staff reward program based on sales performance.
- Ensure that all staff present themselves in accepted standard (Code of Conduct)
- Provide training to operations management on supply issues.
- Manage Health Code processes and checklist to ensure that all restaurant premises and products consistently meet business standards.
- Advise management on quality and food safety issues.
- Identify areas of waste and recommend solutions.
- Support management with other duties assigned.
Qualifications, Skills and Experience:
- The applicant must hold a Diploma in a related field
- At least three years of related experience in food service industry.
- Three years’ experience handling cash sales balancing.
- Extensive experience with fresh and dry foods supplier sourcing and management.
- Proven restaurant operations knowledge.
- Insight and understanding of food service distribution business model.
Competencies:
- Flexible and able to quickly pivot between roles and priorities.
- Tenacious and self-driven.
- Collaborative and a team player.
- Effective communicator.
- Focused on supporting field operations with an internal customer service mindset.
- Requires strong attention to detail and willingness to keep learning.
Working Conditions:
- Position requires talking, hearing, walking, sedentary work, and visual acuity.
- Normal restaurant environment.
- Exposed to moderate noise levels.
- Travel up to vendor premises.
- Travel to mobile restaurant.
What we offer:
- Growth opportunities in a fun and fast-moving environment.
- Meal benefits during shift hours.
How to Apply:
All suitably qualified and interested candidates should apply online by sending a detailed CV, application letter and photocopy of National ID to this Email address: nakaweesairene@gmail.com or deliver in person where to Rice Stop Offices in Kamwokya Opposite City Oil. Tel: 0781130743.
Deadline: 9th July 2018
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